Le Van Email & Phone Number

Ho Chi Minh City

Support Head BU & all Dept. effectively in daily HR operation of Team (Sale,OPS,CS) to achieve business target- Have Annual Operation Plan and get alignment to HR Team, Head BU. Support and well - understood Business Plan of BU to control HR budget via consulting Head BU in HR operation effectively- Support BUs to find solutions to improve turnover rateo Recruit & get support from HR Head Office to ensure manpower for Sale, OPS,CS as Growth Strategy FTL, RAIL, DASH, especially in peak seasons: Fill in the vacancies timely with the right person without complaint on lead timeo Training, coaching & work with T&D/ Head BU to ensure quality of team (Sale, OPS,CS), work with T&D team and Head BU to define TNA (Training Need Analyses) and support training for improving quality of Teamo Ensure reducing Customers Complaints about FC Driver, CS behaviors, select and analyze from customers complaints about bad behaviors and words in communication. Find solutions how to reduce it as targeto Database HR & Analyses, (exploiting HR software): Ensure employee data in HRMS accuracy : results coming from daily process for Job Offer (MRF) /IPA/payroll (timesheet)/ other tools required HR information through monthly report export from HRMSo Build up Motivation activities to get engagement, satisfaction of employees. Build up EB (Employer Branding) as ITL Corp. plano Finish all policy, procedure, incentives, Salary Range, JD... for BU. Support HR ITL Corp when needed, work with HR Corporate to finish salary structure, competency, JD, KPI for each BUFinish all Reports, analyses & proposal, do some analyses, reports for Head BU to improve productivity, effectiveness of staff. Propose solutions or improvements

Vietnam

1.1. Main responsibilities• In charge of all functional area with primary focus on recruitment, performance management, employee relations, copporative culture. • Provide advices and HR solutions to line-managers and employees as well.• Build and department goals, objectives and ensures alignment with company strategies. • Ensure HR activities run smoothly and effectively.1.2. Recruitment and Selection:• Taking overall responsibility for recruitment activity and campaigns.• Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.• Manages and ensures all process of Performance Management from Setting Goals, 6 months Review, Individual Development Plan & Annual Appraisals to be implemented and delivered business results.1.3. Benefits• Responsible for implementing, checking settlement of social insurance, heathinsurance, accident insurance for all employee.1.4. Culture• Conducting, organizing employee relations activities/events/teambuilding• Develop and maintain relationships that support a highly collaborative environment, encouraging creativity, ideas, and recommendations that support the business goals.1.5. Policies and Procedures• Provide guidance in the development of compensation strategies and total rewards/benefits design and development that will attract and retain a successful business.• Build and maintain performance system according to KPI.1.6. Learning & Development• Work out with line managers and staffs to idetify training needs.• Assess and prioritize training needs across the company and get feedback progams effectiveness. Archivement• Set up sales & customer services department from 7 - 30 employees to so that revenue increase 600% and profit increase 10 times in 3 years .• Reduces 40% turn over rate .• Advance Employee Award in 2014 and Incentive Employee Award in 2013

Vietnam

1.1. Main respisibilities• In charge of all functional area with primary focus on C&B, recruitment, performance management, employee relations. Provide advices and HR solutions to line-managers and employees as well. Ensure HR activities run smoothly and effectively.• Supervise the cleaner team, clinic room• Supervise the security team;1.2. Selection and recruitment:• Directly involved in the recruitment process including Job Description/ Position requirement, Job Advertising, Interview.• In partner with in-line Management to plan for Replacement, Retention and Rotation.• Implementing recruitment planning and take care all recruitment activities, ensure that qualified candidates are recruited timely to meet the needs of department;• Build and maintain an induction program for new staff.1.3. Compensations & Benefits:• Create, update and implement company’s compensation and benefits policy, process salary increase, promotion increase program.• To coordinate with HR Head review and improve HR system, policies & procedures to meet legal requirements & company strategies and objectives.• Supervise and review reports related to HR legal before submitted to Authority Departments.• Calculating monthly salary payroll, daily record, overtime calculation, ensure payment monthly salary on time in confidential.• Responsible for related compensation issues such as Annual Salary Increase, Bonus, other special payment, i.e. commission, gasoline allowance, mobile phone reimbursement.• Execution social insurance, medical insurance, ensure do it under Vietnam insurance law. • Controlling training contract, probationary contract, labor contract for employee• Solving personal problem of employees including reward and discipline;• Controlling transportation for employees working outside including budget and planning;• Receive and update daily legal documents under the law; Archivement• HR polices, rules clearly.• Directors, colleages love and trust

Vietnam

Officially founded on the 20th of July, 1997 as a Network Experiementing Laboratory (Netlab), Tinhvan Technologies Jsc. has been through 14 years of growth and development. With the passionate and united management team, professional pool of employees, unique coporate culture, stable growth history, Tinhvan has always been recognized as one of the leading names in the IT field, especially the areas of software and digital content of Vietnam.With 03 founding members at its early time, Tinhvan Group has now 5 member companies and 2 branches in HCMC, with the total number of more than 500 experienced, creative, skilled and well-trained employees. With the professional and friendly business manner, Tinhvan has always been receiving the high level of recognition and satisfaction from its partners and customers.

Education record

Activities and Societies: Quản trị kinh doanh

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