Lea Biffi Email and Phone Number
- Proactive, dynamic and hard-working manager with experience in Leading Team, Change and Project Management - Gained over the years competencies in Corporate Performance Management, After-Sales and Customer Service, S&OP, Marketing and Data Analysis- Talented in learning new concepts quickly, working well under pressure and tight deadlines, and sharing clear, effective and concise ideas at all levels- Solid analytical capabilities used to make strategic business recommendations and drive effective decision-making for stakeholders- Strong communication skills combined with fluency in three different languages (French, English and German)- Active and efficient team player focused on achieving outstanding resultsAlways looking for a new professional challenge in a dynamic environment to utilize and expand my skills and knowledge
Vaillant Suisse
View- Website:
- vaillant.ch
- Employees:
- 78
-
Head Of Training And Service ProjectsVaillant SuisseZurich, Switzerland -
Head Of Training & Service ProjectsVaillant Suisse Jul 2023 - PresentDistrict De Dietikon, Zurich, Suisse -
Head Of Customer ServiceVaillant Switzerland Oct 2019 - Jun 2023Dietikon, Canton De Zurich, Suisse -
Digital Customer Experience - Configure Product Quote, Business Lead Mf EmeAgco Corporation Apr 2018 - Sep 2019Schaffhausen, Switzerland- Represent and defend the interest of the MF brand and products within the CPQ workshops and ensure all MF requirements are respected and integrated into the development of the new CPQ tool - Act as the main contact with CRM team to ensure the requirements of special offers / campaigns are integrated and managed properly within the CPQ tool - Help define wireframes considering MF brand requirements and optimal customer experience- Execute assigned project tasks and initiatives according to project plan and prioritize activities and next steps based on latest IT developments- Involve Brand marketing and other required stakeholders to ensure proper integration of processes and brand assets within brand business and with other project workstreams -
Manager, Performance ManagementAgco Corporation Apr 2015 - Mar 2018Schaffhausen, Switzerland- Collect and analyse industry and market data to report on market share and brand performance in the EME region, as well as to input into new market strategies- Identify Brand Performance gaps, initiate dialogue with brands to understand and confirm source of the issues and prepare recommendations for actions- Report on Industry evolution and Brand Performance vs. Budgeted and Strategic goal plans at the EME Leadership Team Meeting every month, using a mix of PPT presentations and Tableau reports- Review growth targets input into the 5 years’ strategic business plan, highlight areas of conflicts across brands and analyse actual performance trends versus targets- Development and creation of a standard reporting suite with the possibility to drill-down to details for both the leadership team, and sales and marketing managers using the Tableau software -
Demand Planning Manager, EameAgco Corporation Nov 2013 - Mar 2015Schaffhausen, Switzerland- Full participation in the implementation of a new global and multi-brands Sales & Operation forecasting and reporting system (SAP BI)- Planned, organised and executed the training of 100+ users on the new forecasting and reporting system across the EAME region (face-to-face, on sites and online)- Obtained a MSc in Operations and Supply Chain management with Merit while working 100% for AGCO and recommended the extension of the Demand Planning department into a Demand Chain organisation to support the EAME cash-to-order process- Active role in the AGCO Global Women Network: Successfully led a team of five to establish a business case on ‘How to conceptually develop a new product for AGCO’ -
Demand Planning SpecialistAgco Corporation Feb 2010 - Oct 2013Schaffhausen, Switzerland- Participated in different budget and financial forecast processes: Preparation of data to support fact-based forecasting, presentation of key information to recommend budget and financial volumes - Key supporting role in consolidating the 5 years’ strategic business plan for all brands and products- Acted as liaison and Demand planning representative with Marketing departments and the different production sites to ensure a quality monthly volume forecast - Supported the monthly preparation of reporting for senior management meetings -
Intern Demand PlanningAgco Corporation Aug 2009 - Jan 2010Schaffhausen, Switzerland- Involved in the establishment of central demand planning and reporting activities in EAME- Set-up of daily and weekly performance reports (daily invoicing tracker / weekly order intake report)- Assisted the Demand Planning team with the maintenance of the Access forecasting database
Lea Biffi Skills
Lea Biffi Education Details
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University Of LiverpoolOperations & Supply Chain Management -
International Business Management -
International Business Management -
International Business Management
Frequently Asked Questions about Lea Biffi
What company does Lea Biffi work for?
Lea Biffi works for Vaillant Suisse
What is Lea Biffi's role at the current company?
Lea Biffi's current role is Head of Training and Service Projects.
What schools did Lea Biffi attend?
Lea Biffi attended University Of Liverpool, University Of Basel, Université De Haute-Alsace Mulhouse-Colmar, Université De Haute-Alsace Mulhouse-Colmar.
What skills is Lea Biffi known for?
Lea Biffi has skills like Forecasting, Supply Chain Management, Demand Planning, German, Management, Marketing, Project Management, English, Business Strategy, French, Logistics, Purchasing.
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