Lea Biffi

Lea Biffi Email and Phone Number

Head of Training and Service Projects @ Vaillant Suisse
Zurich, Switzerland
Lea Biffi's Location
Zurich, Switzerland, Switzerland
About Lea Biffi

- Proactive, dynamic and hard-working manager with experience in Leading Team, Change and Project Management - Gained over the years competencies in Corporate Performance Management, After-Sales and Customer Service, S&OP, Marketing and Data Analysis- Talented in learning new concepts quickly, working well under pressure and tight deadlines, and sharing clear, effective and concise ideas at all levels- Solid analytical capabilities used to make strategic business recommendations and drive effective decision-making for stakeholders- Strong communication skills combined with fluency in three different languages (French, English and German)- Active and efficient team player focused on achieving outstanding resultsAlways looking for a new professional challenge in a dynamic environment to utilize and expand my skills and knowledge

Lea Biffi's Current Company Details
Vaillant Suisse

Vaillant Suisse

View
Head of Training and Service Projects
Zurich, Switzerland
Website:
vaillant.ch
Employees:
78
Lea Biffi Work Experience Details
  • Vaillant Suisse
    Head Of Training And Service Projects
    Vaillant Suisse
    Zurich, Switzerland
  • Vaillant Suisse
    Head Of Training & Service Projects
    Vaillant Suisse Jul 2023 - Present
    District De Dietikon, Zurich, Suisse
  • Vaillant Switzerland
    Head Of Customer Service
    Vaillant Switzerland Oct 2019 - Jun 2023
    Dietikon, Canton De Zurich, Suisse
  • Agco Corporation
    Digital Customer Experience - Configure Product Quote, Business Lead Mf Eme
    Agco Corporation Apr 2018 - Sep 2019
    Schaffhausen, Switzerland
    - Represent and defend the interest of the MF brand and products within the CPQ workshops and ensure all MF requirements are respected and integrated into the development of the new CPQ tool - Act as the main contact with CRM team to ensure the requirements of special offers / campaigns are integrated and managed properly within the CPQ tool - Help define wireframes considering MF brand requirements and optimal customer experience- Execute assigned project tasks and initiatives according to project plan and prioritize activities and next steps based on latest IT developments- Involve Brand marketing and other required stakeholders to ensure proper integration of processes and brand assets within brand business and with other project workstreams
  • Agco Corporation
    Manager, Performance Management
    Agco Corporation Apr 2015 - Mar 2018
    Schaffhausen, Switzerland
    - Collect and analyse industry and market data to report on market share and brand performance in the EME region, as well as to input into new market strategies- Identify Brand Performance gaps, initiate dialogue with brands to understand and confirm source of the issues and prepare recommendations for actions- Report on Industry evolution and Brand Performance vs. Budgeted and Strategic goal plans at the EME Leadership Team Meeting every month, using a mix of PPT presentations and Tableau reports- Review growth targets input into the 5 years’ strategic business plan, highlight areas of conflicts across brands and analyse actual performance trends versus targets- Development and creation of a standard reporting suite with the possibility to drill-down to details for both the leadership team, and sales and marketing managers using the Tableau software
  • Agco Corporation
    Demand Planning Manager, Eame
    Agco Corporation Nov 2013 - Mar 2015
    Schaffhausen, Switzerland
    - Full participation in the implementation of a new global and multi-brands Sales & Operation forecasting and reporting system (SAP BI)- Planned, organised and executed the training of 100+ users on the new forecasting and reporting system across the EAME region (face-to-face, on sites and online)- Obtained a MSc in Operations and Supply Chain management with Merit while working 100% for AGCO and recommended the extension of the Demand Planning department into a Demand Chain organisation to support the EAME cash-to-order process- Active role in the AGCO Global Women Network: Successfully led a team of five to establish a business case on ‘How to conceptually develop a new product for AGCO’
  • Agco Corporation
    Demand Planning Specialist
    Agco Corporation Feb 2010 - Oct 2013
    Schaffhausen, Switzerland
    - Participated in different budget and financial forecast processes: Preparation of data to support fact-based forecasting, presentation of key information to recommend budget and financial volumes - Key supporting role in consolidating the 5 years’ strategic business plan for all brands and products- Acted as liaison and Demand planning representative with Marketing departments and the different production sites to ensure a quality monthly volume forecast - Supported the monthly preparation of reporting for senior management meetings
  • Agco Corporation
    Intern Demand Planning
    Agco Corporation Aug 2009 - Jan 2010
    Schaffhausen, Switzerland
    - Involved in the establishment of central demand planning and reporting activities in EAME- Set-up of daily and weekly performance reports (daily invoicing tracker / weekly order intake report)- Assisted the Demand Planning team with the maintenance of the Access forecasting database

Lea Biffi Skills

Forecasting Supply Chain Management Demand Planning German Management Marketing Project Management English Business Strategy French Logistics Purchasing Strategy Sap Business Planning Cross Functional Team Leadership Process Improvement Three Languages Microsoft Office Sales Supply Chain Business Process Improvement Change Management Cross Cultural Performance Management Senior Management Reporting Business Analytics Planning Inventory Management Teamwork Sales Operations Budgeting

Lea Biffi Education Details

Frequently Asked Questions about Lea Biffi

What company does Lea Biffi work for?

Lea Biffi works for Vaillant Suisse

What is Lea Biffi's role at the current company?

Lea Biffi's current role is Head of Training and Service Projects.

What schools did Lea Biffi attend?

Lea Biffi attended University Of Liverpool, University Of Basel, Université De Haute-Alsace Mulhouse-Colmar, Université De Haute-Alsace Mulhouse-Colmar.

What skills is Lea Biffi known for?

Lea Biffi has skills like Forecasting, Supply Chain Management, Demand Planning, German, Management, Marketing, Project Management, English, Business Strategy, French, Logistics, Purchasing.

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