Establishing a secure, positive environment that nurtures residents' needs, self-expression, and goals.Overseeing residents and taking care of their needs, and performing housekeeping duties.Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines.Advancing residents’ decision-making, productivity, and participation in a range of activities.Promoting independence in daily activities, such as work, learning, and leisure.Facilitate resident’s inclusion in the community's experiences and activities.Maintaining knowledge of residents’ requirements.Complying with the facility’s policies and procedures.Maintaining documentation in compliance with company procedures.Operating facility's vehicles in compliance with company policies and governmental statutes.

Establishing a secure, positive environment that nurtures residents' needs, self-expression, and goals.Overseeing residents and taking care of their needs, and performing housekeeping duties.Delivering individualized training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines.Advancing residents’ decision-making, productivity, and participation in a range of activities.Promoting independence in daily activities, such as work, learning, and leisure.Facilitate resident’s inclusion in the community's experiences and activities.Maintaining knowledge of residents’ requirements.Complying with the facility’s policies and procedures.Maintaining documentation in compliance with company procedures.Operating facility's vehicles in compliance with company policies and governmental statutes.

•Coordinates and organizes workflow of department projects. Performs financial audits for our vendors •Gathers and coordinates statistical data and prepares summary reports related to department plans, programs and projects.•Maintains records, checks data, prepares and distributes standard and ad hoc reports from a department specific database.•Assist in the preparation of the annual budget; tracks expenses and prepares monthly budget reconciliation reports.•Develops and maintains administration procedures, manuals, and office files.•Provides general clerical support for the office/department:•Maintains and updates office records, rosters, directories and/or manuals.Sorts, reviews, prioritize, and distribute mail.- May attach relevant files/information or draft response.Maintains and utilizes a follow-up file.-Analyzes meeting notes and minutes and compiles information into reports for distribution.Answers phones, takes messages, and/or redirects calls.- Responds to a wide array of inquiries of moderate complexity.Coordinates department facilities support such as inventory, moves, supplies, repair calls, telephones.

Dispatch to adult and juvenile probation officers and court employees. Operate a radio console and input data into the dispatch and back up systems. Monitor and conduct status checks for locations, field arrests, transport activity and other job duties requiring safety monitoring. Process internal and external information requests by criminal justice agencies, victims, and the community. Use computer programs to generate reports, memos and correspondence. Type, process and distribute documents to appropriate sources. Participate in departmental data quality projects, 24 hour monitoring support, GPS support, and other duties as assigned.

Customer Service Representative• Handled telephonic and electronic inquiries from physicians and patients regarding the company’s products and services through a QMS (Quality Management Software) called Trackwise. Key responsibility included conducting all communications in a very professional manner with medical professionals and / or sick patients. • Special Project representative for the 9 week Onco Source Meds4U Program held in Baltimore, MD. • Responsible for expediting sample requests for clinicians through OSCAR, a fully-featured EMR (Electronic Medical Records) software as well as Salesforce. • Personally responsible for generating adverse event reports for Prosar (Product Safety Analysis) to comply with regulated industries• Liaised for the company in managing communication between the physicians/clinicians and their assistants• Served as point of contact for handling orders for the dermatology department• Assisted in KIM (key information management) of patient and doctor information

• Managed office operations to include front desk and client reception• Triage calls and track resolutions for optimum customer satisfaction• Data input and management of real estate listings and sales into Lone Wolf, a real estate software data management solution• Served as main Point of Contact for all appointments and cancellations • Prepared schedules, attended meetings and described results in a written report.

• Served as focal point-of-contact for the CEO’s calendar and action items/issues and determines if a situation requires immediate action. • Served as observer on high level meetings and briefs, which included government and military executives. Sent after action reports to all included in the form of minutes• Provided high-level administrative support by conducting research, preparing project reports, handling data call information and preparing correspondence• Handled all travel arrangements and managed itineraries of executives• Maintained key corporate information• Maintained office supply inventory levels, as well as office hardware maintenance