-Implemented pricing strategies to maximize revenue and profitability-Managed social media presence enhancing engagement and brand recognition.-Developed strategic relationships within the community, expanding customer base and sales opportunities.-Acted as a brand ambassador at community events, elevating the hotel's reputation and customer perception.-Supervised hotel staff operations, optimizing efficiency and guest experience

-Build strong, long-term relationships with customers by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs.-Serve as a company ambassador, keen on educating prospects and customers.-Conduct weekly, quarterly and annual customer success reports to ensure customers optimize our product/service, issues are resolved proactively and customer goals are met.-Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout the customer life cycle.-Develop and maintain a deep understanding of our customer’s business drivers and recruitment goals to steer activities to align with these

• Serves as administrator for website and medial outlets• Research, plans, and coordinate special events and activities to promote publicperception and need for community enjoyment• Serves as representative on multiple community committees• Develops and implements public relations, advertising, promotional, and socialmedia strategies• Prepares and maintains marketing budget• Coordinates necessary manpower to ensure efficient set-up, presentation, andclean-up of special events• Manages and procures marketing options, including television, newspaper, socialmedia, and promotional materials• Works with local entities, schools, churches, civic organizations, and businessesto aide or assist in schedule events• Schedules appropriate advertising, promotion, and news coverage of events

• Market the company within local community to ensure that company’s brand imagemeets or exceeds expectations• Manage social media pages for nine separate properties• Develop relationship with community to strength and expand customer base for saleopportunities• Serve as a brand ambassador at community gatherings to improve company image• Monitor and respond to customer concerns and reviews online• Supervise hotel staff in day to day operations and assist with new employee hires• Set pricing for properties to generate maximum revenue

• Monitor and respond to customer concerns and reviews online• Develop relationship with community to strength and expand customer base for saleopportunities• Serve as a brand ambassador at community gatherings to improve company image

• Pursue new business opportunities from markets already established while creating newaccounts • Work closely with the revenue manager to ensure proposed rate negotiations meet theneeds of the hotel• Motivate, coach, and train team members, hold team members accountable, and providefeedback, rewards, and recognition• Develop relationships with community to strengthen and expand customer base for saleopportunities

• Perform sales calls to key accounts and potential clients• Ensure good standing in the community by developing relationships with Chamber ofCommerce, other hotels, and local schools• Work closely with the front desk and housekeeping team to ensure the hotel meets thebrand standards for guest satisfaction• Motivate, coach, and train team members, hold team members accountable, and providefeedback, rewards, and recognition• Aggressively pursue revenue goals and effectively utilize tools to maximize revenue

Helped to provide all aspects of childcare, to children from birth to five years old, mainly responsible for 2 year old children.

Wedding Planner at a wedding event venue that provides a number of services. Jobs include Wedding Planner Assistant, Floral Assistant, Bridal Concierge and other duties as needed.

Banquet Server at weddings, banquets, and other events going on. Served plated meals and buffets to guest. Set up and tore down for event.

Worked as a sales associate in an award-winning, busy restaurant that has a bakery and coffee shop. Acted as cashier, waitress, barista, dishwasher, food expeditor and other jobs as needed including preparation for carter of lunches and dinners. Specialized in selling gourmet desserts.