Lea Carson Email & Phone Number

United States

Responsible for payroll of Service Techs. Insure that their paperwork is filled out properly and that it matches our Computer Ease business software. Read techs work orders in Field Ease computer software and transfer inventory parts as needed. Electronically file service techs work orders in weekly folder. Email work orders to customers as requested. Inform project managers of work orders that need to be approved and electronically file them once approved. Maintain spreadsheet of unreceived PO’s & update with status. Quote and order parts for our customers and techs as needed. Provide customer service for status of orders. Maintain spreadsheet to track warranty, RMA and invoices on hold activity. Send tool box safety talk to the techs and file when returned. Maintain shop and truck inventory as well as inventory transfers. Ship packages using UPS software.

Waukesha, Wisconsin, United States

Responsible for final inspection of product and running final tickets through Global Shop business software. Enter scrap into the database. Maintain gage database and perform weekly gage audits on the shop floor. Pull and set up gages as needed for jobs. Sign gages in and out as operators need them. Clean gages when returned from production. Bubble customer prints and create inspection reports. Minimal experience with gage calibration. Act as backup to shipping, creating BOL's, packing slips, contact trucking companies for pickup, schedule online pickup, print labels

Responsible for shipping/receiving department that is responsible to ship large, custom parts on flatbed loads & other trucks. Schedule shipments, gathers freight quotes, complete paperwork and make trucking arrangements. •Create & document procedures for shipping/receiving department.•Create and audit ISO processes to insure ISO re-certification•Create organized training program for new employees.•Review production schedule with production supervisors to coordinate shipments•Communicate with customers on shipments•Maintain material certifications database

Responsible for scheduling all CMM (Coordinate Measuring Machine) service calls. Communicate with all personnel to ensure that service calls are completed on time.•Create and update electronic project files for all service issues. •Maintain customer database. •Invoice all service calls. •Issue certificates of calibration to customers.

Responsible for final CMM inspection using PC-DMIS and Measure Max software. In process inspections. Perform Gage R & R, capability studies, control plans and create check sheets. Entered deviations into customer’s web site. Enter CTQ data into spreadsheets.

Responsible for inspecting and reworking parts that were defective. Keep a daily scrap log and distribute to proper personnel. Gage parts on the production line, archive documentation per QS standards, perform in-process audits and assist the quality department.Responsible for visual inspection and auditing finished products using digital and air gages. Inspect incoming material to specification using Brinell hardness tester and digital caliper. Package products for shipping. Experience with the following machines: Kia, Haas, and Optical Comparator.

Responsible for final audit, first piece inspections and in-process audits. Gages used include; air gages, digital indicators, profilometer and micrometer. Calibrate all gages as needed. Maintain a daily scrap log and distribute to Bristol Compressors. Train new employees in using all air gages. Participate in ISO and QS 9000 certification.

Previous experience at other Manufacturing companies •Responsible for all aspects of Accounts Payable and Receivable, •Experience with domestic and international shipping using UPS On-Line, Fed Ex, etc. •Customer Service, Order Entry, Purchasing, Payroll and some Human Relations. •Promoted in September of 2000 to include role of Shipping Manager. •Assemble and package product for shipping. •Stuffed and hand soldered PC boards. •Tested, inspected and packed finished products. •Responsible for training new employees. •Experience with the following machines: eyeleting, table disc sander, soldering iron and many hand tools.