Lea Grgich Email & Phone Number

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

• Processed COVID-19 Economic Injury Disaster Loan modifications in accordance with the CARES Act by analyzing loan information and preparing documentation to support analysis
• Determined borrower eligibility based upon legislative and administrative limits, credit history, and tax transcripts
• Performed document intake and quality control for 200+ documents per day using Microsoft Dynamics 365
• Verified accuracy of borrower information, requested documents, provided feedback on incorrectly submitted documents, and addressed anticipated document issues
• Selected as point of contact for questions from 50+ new hires

Rohnert Park, CA

• Conducted research-based projects and effectively communicated conclusions to project managers through informal presentations and written correspondence
• Developed training manuals, improved and developed database processes, trained incoming student assistants, and provided database training and support for staff
• Tracked projects and contracts in the university’s Building Information System database and performed quality control for documents per California State University record retention guidelines
• Digitally archived 250+ record sets, provided support to 153 on-going projects and 4 project managers, and digitally archived 30,500+ files, including budget, contract, and design documents

Santa Rosa, California

• Transcribed interviews to conserve the historical narrative of the Mark West Watershed
• Conducted quality audits, making necessary amendments to maintain professional grammar and punctuation

Rohnert Park, CA

• Worked in Political Science, History, and Anthropology departments answering phones, collecting and delivering documents, facilitating communication between faculty, and tracking staff availability and department.
• Developed digital filing methods for department archives and converted 1,000+ hard copy documents to digital form quickly and accurately

Rohnert Park, California

• Conducted online research using ProQuest database and summarized research findings in concise weekly memos including key points and trends
• Transcribed 19 interviews accurately and professionally, leading to extension of employment contract

Elk Grove, California

• Communicated with constituents on behalf of the Congressman in-person and over the phone
• Trained new interns and groups of 25+ volunteers

Sacramento, California Area

• Managed constituent correspondence and provided direct services, instructions, and external resources
• Presented final research project on the Office of the Receiver to supervisory staff