Lea Harrell Email & Phone Number

Whitthorne Middle School, Columbia, Tn

Rockvale, Tennessee

Murfreesboro, Tennessee

Hendersonville, Tn

Hendersonville, Tennessee

Nashville, Tennessee

Reviewed new customer orders and requests and manually entered data into centralized database. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Monitored shipments to guarantee on-time delivery. Maintained shipping tracking and quality control systems, analyzing shipping, quality control, problems. Ensured the most cost-effective shipping methods. Operated Medical Direct Club's shipping system efficiently and accurately. Received incoming shipments and reviewed against purchase order for accuracy. Worked at rapid pace to meet tight deadlines.

Hendersonville, Tennessee

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints in person and via phone. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Reorganized the sales floor to meet company demands. Maintained visually appealing and effective displays for the entire store. Establish or identify prices of goods and tabulate bills using cash registers and optical price scanners. Received and processed cash and credit payments for in-store purchases. Trained staff to deliver outstanding customer service. Process merchandise returns and exchanges pleasantly and timely. Issue receipts, refunds, credits, or change due to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Kept the showroom clean and maintained neat, orderly product displays. Replenished floor stock and processed shipments to ensure product availability for customers.

Bachelor Of Science - Bs, Political Science And Government, Magna Cum Laude

Activities and Societies: Alpha Delta PiI received MTSU’s Presidential scholarship for academic excellence and completed my degree in 4.

Bachelor Of Science (B.S.), Political Science And Government

I took undergraduate courses concentrated in political science, history, & education.