Lea Stepakoff Email & Phone Number

New York City Metropolitan Area

Greater New York City Area

Championship Manager - 2022 NCAA DIII Women’s Basketball Tournament (Rounds 1 & 2)Attend and supervise events to ensure all details are executed as planned and ensure orderly conduct and building safety and security. Conduct post-event evaluations and recommend future improvements.Plan, implement and manage special events ensuring department needs and goals are met. Lead/attend all operations meetings & game-day production meetings. Contact visiting teams & officials to gather needs/requirements. Attend and supervise events to ensure all details are executed as planned Ensure orderly conduct and building safety and security. Assist in conceptualizing themes and developing plans, timelines, staffing and space needs. Ensure adherence to main reception area guest policies and proceduresInterpret and implement policies and procedures for various stakeholders Analyze trends in facility usage and recommend changes to department policies and procedures.Research and assess feasibility of special requests, and advise and make recommendations to the Assistant Director accordingly; negotiate vendor contracts. Hiring Manager - John A. Paulson Athletic FacilitySupervise part time support staff & student employees Exercise authority or make effective recommendations for hiring, promotions, salary adjustments, and any other change of status. Work with Intramurals Director to design, plan and implement a reservation system for NYU Athletic Facilities Covid-19 Reopening- Program and monitor reservations for multiple facility areas on IMLeagues- Act as a lead troubleshooter for reservations on IMLeaguesCollaborate with Student Affairs departments to complete programs related to Covid-19 Operations - Assist Residential Life with Move In & Quarantine Operations for Fall 2020 Semester - Assist with Interviewing Public Health Ambassadors (PHA’s) & Academic Space Ambassadors (ASA’s)

Newburgh, New York, United States

Confidently control the flow of reservations on any given shiftKnow all menu preparations and be able to confidently explain to a guestProcesses all online and in house takeout ordersVersed in all V.I.P. profiles in order to exceed the expectations of each guestConstantly review the reservations & inventory and communicate daily forecasts to front desk and management teamsLead the front desk team and coordinating all reservations and wait listsMultitask and oversee telephone, reservation planning and walk in proceduresWell versed in local information and points of interestsResponsible for recording proper info for all catering calls and communicating with catering teamWorks directly with catering team to ensure all events are booked in reservation systemResponsible for properly executing all hospitality standards ensuring guest satisfactionListen to all special guests details in order to create a unique dining experience

Albany, New York Area

Ensure high levels of customer satisfaction through excellent sales and serviceAssist customer needs and provide assistance/information on product featuresProcess Purchases & Inventory Control Procedures Assist with in-store events and workshopsOpening & Closing Procedures (Key Holder)

Albany, New York Area

Supervision of facilities staff (Lifeguards, Recreation Managers, Event Supervisors)General Guidance to all Campus Recreation student staff members (Fitness Assistants, Group Exercise Instructors, Intramural Staff) Hiring & Training of Facility StaffDesign & implement staff development initiativesCoordinate student employee scheduling and time sheetsBudget & Program Development Develop and administer bi-weekly skill tests to measure aptitude & improvementMaintain records of employee certificationsDesign, staff and schedule the Learn to Swim program at least once each semesterRepresent Department at tabling events, answering questions and promoting service & program offeringsAssist in Student Affairs Summer Orientation Presentations for incoming freshman & transfer students Special Events - Risk Management Oversight & Operations during large-scale reservationsMember of CPR/AED Instructors Committee - teach certification classes throughout semesters Member of Risk Management Committee

Albany, New York Area

Support Supervision of Lifeguards & Recreation ManagersAssist in Hiring & Training of Employees Development & Direction of In-Service Trainings Oversight of Scheduling & Payroll Data Collection & Presentation Liaison between Student & Professional StaffTour Guide of Facilities

Albany, New York Area

Aid in production of materials to promote/advocate for Companion Animal Capital FundBlog Posts, Press Releases, Website Updates Creation of Marketing Plan for New York State Animal Law App Lobby on behalf of the Companion Animal Capital fund in NYS Senate & AssemblyWork events for the NYS Animal Protection Federation

Master Of Arts - Ma, Public & Organizational Communication

Bachelor Of Arts - Ba, Cultural Anthropology & Communications

Activities and Societies: Concentration in Organizational Comm & Reciprocity Networks • Magna Cum Laude Lambda Alpha (National Honor.