Lea Wright Email & Phone Number

Reviews and researches problem claims to ensure proper payment according to reimbursement schedule.Reviews and processes problem claims for billed services. Reviews any denials and works toward resolution of the claim.Responds to payor requests for additional information regarding claims and communicates such requests to the agencies.Generates aging reports and identifies unpaid claims or disputed charges/claims and initiates subsequent requests for payments, resubmits claims, or submits invoice to a secondary payor.Initiates or responds to calls and other inquiries regarding the status of claims.Maintains automated and manual systems related to accounts receivable with accurate information.Prepares accurate drafting, typing, compiling, copying, and distributes a variety of materials such as statistical reports, aging reports, and requests for additional information, memos, etc. timely and as necessary.Attends and actively participates in staff meetings.Provides other administrative support to the department as needed. Senior AR Coordinator – Duties in addition to those stated above.Trains and assists AR Coordinators and Lead AR Coordinators as needed.Audits AR Coordinators and Lead AR Coordinators worked claims as needed. 08/2021 -Home Health Conveener Project - UCA Pod - gathered Medical Records and submitted to NaviHealth or my Nexus for initial or ongoing authorization.2/2023-9/2023: worked as Hospice ARC and Medicare Palliative ARC

Dallas/Fort Worth Area

Performs and/or supervises reception duties for staff and visitors entering and leaving the office, including greeting, showing hospitality, and assisting individuals while on the premises. Answers phone calls and assures proper receipt of all calls to intended recipients. Takes and leaves messages as appropriate. Maintains office files, personnel records and all other record keeping in an organized, systematic fashion. Responsible for maintaining file storage and retrieval of all records. Inventories and orders office supply and maintains equipment, as needed. Also orders, maintains and oversees all patient supplies. Assists with HR functions for the office and interfaces with Support Center HR department for assistance and guidance on issues including employee corrective action/discipline, pre-employment background checks/drug screens and annual re-verifications for staff, physicians and vendors. Maintains payment system for all accounts payable, ensuring that vendor accounts receive payments timely and accurately. Serves as a liaison with the Support Center A/P department and vendors. Prepares and submits insurance and physician billing reports and prepares month-end close procedures as needed. Manages contract files, including obtaining and maintaining licensure, insurance verifications and any other items needed to support active contracts. Works closely with Support Center and Branch Director on all outside contracts. Oversees the general cleanliness, function, organization and management of the office. Interfaces with Support Center IT and other support departments to fulfill duties. Arranges meetings and conferences as directed,Maintains Home Health Aide registry information and transmits this information to officials as needed. Conducts new employee orientation in compliance with Support Center HR and Kindred at Home policies and procedures when new staff is hired.

Irving, Tx

Processed all primary claims, coinsurance, and cross-over billings to multiple state Medicaid programs. Follow up with state agencies for claim and payments status on all claims. File and track Appeals Work Self Pay accounts 24 Vibra Facilities and 19 State Agencies

Grapevine, Tx

Billing & Collecting for the West Coast (California, Nevada, Utah, Colorado) Billing & Collecting for the East Coast (Ohio, Virginia, Massachusetts, Indiana) Billing & Collecting for all of Texas on the 1st and 16th of every month Appeals Hospice Commercial collections (started on in 12/2015)

Grapevine, Tx

Welcome Calls to new Clients. Mail out Welcome Letters and Survey Letters. Take any cancellation calls and do appropriate paperwork. Help answer phones. Take BTH reports and get them approved and fill out appropriate paperwork. Work on any follow ups on On-Call first thing in the morning. Scroll Reoccurring on the last week of the month. Fill out Address Change form when necessary. Client Reactivations. Take Credit Card payment over the phone if need be and turn into billing. Put together New Client Files. Take care and resolve any Client complaints, concerns, or question. Help with Scheduling. Staffing and calling clients to make them aware of who is coming out. Fill out Gift form and make confirmation call to client. Call clients to see if they want to add or extend their schedule. Do Hospital/Rehab follow ups and the appropriate paperwork. Keep Marketers updated on any information that maybe helpful. Work on any special projects. Holiday Calls Administrative Assistant (as of 01/06/2014) Audit Caregiver Files Check Caregivers Time Sheets Audit Client Files Mail blank logs to Caregiver or Client Open and distribute mail Answer incoming calls Keep up with any Lost Business and turn in Report at month end. to do Client Care duties also and assisted other departments when needed. Order Office Supplies Billing/AR/Payroll (as of 07/01/2014) Finalizing Client and Caregivers. Entering Payments/Deposits Faxing invoices/time sheets to Insurance Companies Payroll for office staff/caregivers Mailing invoices to clients twice a month Code Amex Report for Corporate Past Dues