Lea (Chambers) Volpe (She/Her) Email & Phone Number

Us

Us

Lead the transformation of the global communications function through strategic and refreshed approach to employee communications, sustainability reporting, corporate social responsibility storytelling, and executive and shareholder communications. Support the success of enterprise-wide Diversity, Equity & Inclusion program implementation through effective internal engagement and communications campaigns. Develop a more strategic approach to Corporate Philanthropy and Community Engagement program and engage global employee base in bottom-up / top-down approach to more strategic giving and external relationship management. Develop strategy for and implement brand integration of multiple business lines.

New York, Ny, Us

Torino, To, It

eMemory is an innovative, socially responsible online platform where individuals, families, associations and companies can store memories and historical info to ensure that it is recorded for and taught to future generations. As a core eMemory team member, Lea provides marketing advice and support to the Turin, Italy based team and contribute regularly to the eMemory blog. https://blog.ememory.it/?gi=20366c69022c

Norcross, Ga, Us

Developed and executed first ever integrated thought leadership content, advertising, social media campaign strategy that resulted in 71.6% increase in social media and SEO performance over 6-month period and increased leads generated for multiple sales teams by 50%. Managed and delivered all internal and external communications for Chief Executive Officer and Executive Leadership team. Led strategic proposal development efforts for key business line that resulted in largest contract awarded in company's 47 year history. Implemented first ever internal communications mobile /desktop employee engagement communication tool, resulting in decrease of turnover rate from 44% to 19% in traditionally high turnover group of employees, and average 60% engagement rate of weekly newlsetter. Led all public relations efforts including multiple crisis communications, numerous significant consumer complaint incidents, and significant industry and corporate events, increasing ad value of PR by 10% in 6 month period. Reduced corporate print and giveaway spending by 10% over 6-month period by improving online print order / approval system and improving quality of print and giveaway vendors through improved contracts. Increased donations to PruittCares Foundation by managing fundraising and donor engagement campaigns across multiple mediums, resulting in 20% increase in donations over 6-month period.

Alpharetta, Ga, Us

Selected as Communications integration team lead following acquisition by private equity firm, responsible for determine internal and external communications strategy designed to maximize employee engagement and develop new brand positioningImplemented company’s first integrated public relations strategy and plan by aligning thought leadership content, press and media outreach efforts, digital and social media assets with business unit objectives, industry issues and timely, relevant campaigns, resulting in significant improvements in engagement on social media channels, number of articles published in industry magazines, and traffic directed to demand gen landing pages on websiteDeveloped strategic and innovative solution to position company as industry thought leader by implementing a “News Center” on corporate website through Pressly back end tool, increasing site traffic to demand gen landing pages by 10% in just one quarter Designed department wide solution to workflow improvements through implementation of Workfront, reducing re-work, improving creative team’s delivery times by 12%, and providing a more disciplined approach to workforce planningImproved and adjusted approach to PR firm management, resulting in 10% increase in successful media interviews, published articles and media enquiries over a 6 month periodDeveloped ICD-10 campaign for Revenue Cycle business segment, resulting in 5 placed media interviews, and 68% increase in engagement on prime social media channels (LinkedIn, Twitter) in one quarter Led company’s first ever strategic approach to social media, resulting in 25% increase in LinkedIn followers and 7% increase in Twitter followers in 6 month period

Oo

Developed first ever global corporate brand strategy, image platform, key messages and integrated content for corporate web site, print and online social media channels to increase number of media exposures by 250% over 36 month period Directed global initiative to improve proposal win rates through development of proposal process, support systems, human resources and training programs, achieving 50% win rate during global market downturnSupported development and implementation of global key client program (client selection process, sales training, communications, implementation of Microsoft Dynamics) resulting in sustained growth of 20 global key clients despite market downturn Developed strategic and marketing planning process for online sustainability consulting service start-up (GoldSET) that achieved annual sales of $5 million USD within 4 years Led high performing international team of marketing and communications professionals (10 FTE, 40+ indirect reports) to execute multi-year global marketing strategy, resulting in sustained growth in a downturn and numerous industry marketing / communication awardsProduced company’s first ever Sustainable Development Report to GRI standards, resulting in being short-listed for a 2012 Corporate Register Award Raised USD$3.2 million for company’s global corporate charity through targeted multi-year internal and external online fundraising and communications campaign Conceptualized and developed global marketing and communications campaign for corporation’s 50th anniversary, resulting in numerous industry awards and high levels of employee engagementActed as strategic advisor to corporation’s Sustainable Development Committee of Board of Directors to help determine corporate CSR strategy and execution plan

New York, Ny, Us

Responsible for developing sales opportunities through proposal and sales support, promoting firm locally and engaging employees in client development. - Facilitated development of KPMG Victoria office’s first ever Business Development Plan, resulting in more streamlined spending of $100,000 business development dollars annually- Created promotional plan and materials which earned KPMG “Top 25 Employers on Vancouver Island” in 2005- Developed advertising plan which resulted in 25% increase in advertising spending efficiency between 2004 and 2005

Toronto, Ontario, Ca

Managed national mutual fund advertising and sales campaigns through sales force training and communications management and effective online marketing strategies. - Developed full suite of Business Solutions materials for investment professionals and trained sales force of 50+ staff to deliver materials to clients across Canada - Managed $1.2 million 2003 RSP campaign which won “Best Campaign” at 2003 Mutual Fund Industry Awards

Developed advisor solutions packages for financial advisors across Canada to help them teach their clients about RRSPs, RESPs, and other financial products.

Bachelor Of Arts, Asian Studies

Marketing Management Diploma, Marketing/Marketing Management, General

Certificate In International Development, Development Economics And International Development

Japanese Language And Culture Studies