I optimize business success by delivering reliable operations with responsive service and scalable capacity. I love to teach young leaders how to work together in a structured process to produce results that are greater than the sum of the parts. I lean on a few simple but proven principles to drive results: clear objectives, key performance metrics with data-driven trackers and a collaborative end to end process. Strengths- End to End Process - Operations Management- Network Planning- Leadership Development- Change Management- P&L Management- Leadership Development- Project Management- Builds Effective Teams and partnerships- Drives Operational Results- Data-driven decision quality- Microsoft Office As a Prosci-certified change management practitioner, I recognize that every successful project needs alignment of purpose across all levels of the organization, and key metrics, so everyone on the team knows what success looks like, and how he or she can make good decisions that contribute to the goal.I'm passionate about building a solid foundation for growth. I was able to leverage the lessons from 20+ years in Gap's global supply chain, to start up a statewide distribution operation for HERBL Inc. I built the infrastructure, developed the team and launched the coordinated processes to drive sustainable growth. In 24 months, our growth shot from $0 to almost $300M in revenue and from 1 to over 1,000 retail customers. Accomplishments- Developed and oversaw HERBL's statewide operations, including warehouse management technology, delivery network service proposition and governing business analytics. I led the development of end to end operating procedures to ensure seamless execution of commercial strategies.- Introduced curriculum for development of operational teams with criteria for career growth from associate to leads to supervisors. By 2022, all Supervisor, Manager and Directors were promotions from within the team.-Led change project to expand HERBL operating model from full-service distribution to introduce transport-only option. Oversaw business requirements and tech development of proprietary ecommerce and order management software.Contact: Leachdonna09@gmail.com
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Svp Supply Chain OperationsHerbl Inc. Dec 2017 - Jun 2023Goleta, California, United StatesBuilt and led fully scalable supply chain operations for rapid growth start up Distributor in emerging industry. Hired and developed operations team; created and oversaw end to end business process; implemented technical solutions for compliance, warehouse and transportation systems. Grew to support $280M annual revenue within first 2 years.Led the team through METRC implementation, as well as business requirements for the Blue Yonder WMS and Omnitracs Fleet Management routing software . Contributed to brand partner success by developing fully scalable fulfilment operations on two campus locations with virtual inventory management capability and best in class inventory controls. Scaled business through 3 expansion projects, doubling physical space in original Santa Rosa facility, and opening operations in Goleta Ca and Santa Ana ,CA Contributed to retail account growth to over 1000 brick and mortar stores and delivery services across the state by developing both fixed and dynamic delivery models to maximize customer convenience. Developed leaders. Introduced criteria for operations leader recognition and promotion to drive promotions from within. Executive champion for leadership training for new Supervisors and Managers. Contributed content and led training sessions for HERBL Cultivate program. Developed HERBL Drivers Great Place to Work curriculum and expanded Driver performance evaluation criteria to include safety audits and customer feedback.Led change effort to expand HERBL operating model. Oversaw business requirements and Techteam product developpment for supporting software. Led agile development effort for deployment of ecommerce and order management platform.
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Sr. Director Supply Chain Sales And Operations Planning At Gap Inc.Gap Inc. Jul 2016 - Dec 2017San Francisco Bay AreaLed Brand Operations teams based in San Francisco and New York, specializing in Sales and Operations planning and capability development to support Gap Inc.'s portfolio of global brands. Provided dedicated support to Gap brand across retail and ecommerce channel and influenced cross-functional leaders to adopt programs and best-practices to effectively leverage Gap's global supply chain.- Introduced new division and channel reporting to drive accountabilty for on time order creation by tracking to key milestones and escalating missed deadlines.-Reduced exposure time by eliminating 5 days from product to market planning calendar by aligning Purchase Order Ship-Cancel dates to vessel schedules. Introduced proactive tracking.- Supported implementation of demand-based planning with logistics analysis, tracking and flexible capacity management. -
Sr Director, LogisticsGap Inc. Mar 2009 - Jul 2016San Francisco Bay AreaLed team of brand-dedicated logistics resource professionals, supporting Gap, Banana Republic, Old Navy and Athleta. Developed operational brand support capability by defining best practices to align physical supply chain to each brand's commercial plans.-Hired, trained and developed dedicated brand resource teams. Developed programs and tools to create a reliable and effective customer experience for Gap's portfolio of brands.- Established capacity planning milestones based on Brand adoption calendars to improve distribution center labor forecasting- Inroduced D.C. capacity guardrails by brand for shared facilities- Influenced logistics leadership to adopt unadjusted performance metrics to provide the business with greater visibility to inventory delays to enable better assessment of customer impact . -
Brand Logistics Director, Old NavyGap Inc. Mar 2004 - Mar 2009San Francisco Bay AreaDedicated Logistics representative with planning and execution authority to support and balance Old Navy brand priorities for speed and flexibility against Logistics network priorities for cost and productivity. -
Director Logistics OperationsGap Inc. Mar 1997 - Mar 2004San Francisco Bay AreaManaged performance of third party international logistics providers including ocean carriers, air freight forwarders and customs brokers for Gap's inbound supply chain, spanning 44 countries in four retail markets -
Manager, Global Production, DenimGap Inc. Mar 1995 - Mar 1997San Francisco Bay AreaManaged all aspects of production for Gap Brand's international denim program, including vendor selection and costing, fit, fabric, wash and trim, serving Canada, US, Europe and Japan markets.
Frequently Asked Questions about Donna Leach
What is Donna Leach's role at the current company?
Donna Leach's current role is Senior Leader/Supply Chain / Strategy/ Operations / Planning / Change Management/ Process/ Retail.
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