Keith Devore Email & Phone Number

Northbrook, Il, Us

Complete Compensation functions such as job evaluation, benchmarking, and competitive analysisDevelops relationships with client groupsCommunicates and participate in design of compensation practices/policies that are cost effective, competitive, and assists in attracting/retaining/motivating quality employees Analyzes compensation trends to assess and review compensation practices.

Queen Creek, Az, Us

Queen Creek, Az, Us

Mesa, Arizona, Us

• Manage water resources; determine proper sourcing, forecast future needs, prepare reports, and collaborate regarding policy issues• Design courses to meet company requirements and help develop new leaders within organizational structure; created coaching program for city employees to maximize employee potential and increase morale• Lead corporate-wide initiatives to help guide business level goals• Direct and improve program operations by analyzing data and making proactive adjustments; built a streamlined data management program

Mesa, Arizona, Us

• I supervise 5 employees in the Finance Division. I coach employees on their developmental goals as well as provide direction and instruction on how to best utilize our processes and procedures. • Analyze management systems, department policies and procedures, and make recommendations on how to improve operations. I have implemented a procedure manual for all direct reports to add, edit, and update to better standardize our processes.• Oversee, manage, and analyze a $33 million water O&M budget and a $19 million waste water O&M budget.• Manage the department’s performance budgeting process. Utilize statistical data to analyze 35 performance metrics to ensure the water utility is performing at an optimal level. • Lead the monthly financial meetings with upper management. I report on the health and vulnerabilities of our expenses as well as provide updates on the forecast of our revenues.

Mesa, Arizona, Us

• Lead community meetings on the water resources septic to sewer program. Provided City of Mesa residents with information on the department’s goals of extending sewer lines to replace septic systems, gathered feedback from residents, and discussed how the program would affect the residents when the program begins. • Create presentations, prepare, and present water resources initiatives to City of Mesa council members. • Work as part of a team to research, develop and implement a cost of service study. This study takes into account the financial picture of the utility to determine an adequate cost of service for Mesa residents. This study will be used as a guide to set rates for residents in the City of Mesa. • Created flowcharts of the Water Resources and Engineering Department’s business relationship. These flowcharts helped to map out pain points between the two departments so the departments could work on improving various processes in their shared operations. • Developed the 2013 water resources strategic plan. Gather input from 30 department managers on 12 business objectives created by the water resources management team. These objectives include financial, operational, water quality, and asset management for the department. • Created an award packet that led to winning the 2013 American Water Works Association (AWWA) Gold Award. The award packet included input from all water resources business divisions. This is a prestigious award in the water industry and has established Mesa as one of the top utilities in the country. • Research public policy projects for the Water Resources Director such as the backflow prevention process, special improvement district legislation, and benchmarking strategies for national utilities.

Us

• Develop the Lake County legislative agenda. Wrote 15 policy recommendations on specific issues such as cell phone tower placement and gray water usage in public buildings. • Meet with Lake County’s State and Federal legislators to discuss how best to solve challenges facing Lake County Government. • Track over 500 bills as they move through the legislative process. Monitor progress of all bills that affect Lake County to better understand the best strategy to oppose or support legislation. • Network with elected officials, state legislators, business leaders, and community liaisons to build strong relationships. • Create presentations to effectively communicate Lake County’s budgetary impact on departments as well as communities. • Research laws, statutes, and state mandates to build accurate financial forecasts for Lake County Government. • Research municipalities, counties, and state operations to find best management practices of other government entities. • Develop green purchasing program. Determined a 25% increase in green purchasing standards by implementing a green office supply policy. • Worked on Lake County’s new cell phone policy. Created a work group with the Sheriff’s Department, IT, Courts Administration, Division of Transportation and the Planning Department to reduce costs over $50,000 per year by implementing eligibility requirements.

Us

Researched and analyzed laws, statutes, and bills within Illinois State Legislation and Federal legislation. Brought forth information that allows board members to pursue legislation that acts in the best interest of Lake County taxpayers. Brought forth eight memo's concerning State Legislative Agenda. Researched, coordinated, and implemented legislative issues that lead to the implementation of two beneficial policy issues. Coordinated organization of the federal legislative grants packet, value $20 million. Developed an efficient system of recording green practices so that green team members could record and track their progress.

Created and managed programs that increase the visibility of the company, its products, its personnel, and its strengths in the market place.Performed all communication aspects of retail operations. Developed newspaper ads, press releases, and customer contact emails to deliver 50% more walk through traffic. Produced direct mail marketing campaigns that generated 25% more business.Analyzed inventory to maximize sales based on current market trends. Created, designed, and maintained company website. Used web based marketing strategies to bring in over 100 more visitors per month. Improved web traffic by 50%. Sold over $100,000 in merchandise 4 consecutive years. Created time sheets and managed the schedule for up to 6 employees. Purchased up to $500,000 worth of inventory within an annual budget.

Produced public relations strategies between constituents and the Senator.Advised constituents on how best to utilize the services offered within the community.Researched policy issues concerning teacher pension funds and wetland protection; Drafted letters to local mayors, commissioners, state legislative officials, and federal officials on behalf of the Senator. Researched, planned, and organized the Senator's legislative agenda. Developed a presentation used to express the Senator's agenda for that fiscal year. Organized legislative meetings for the Senator and his associates. Planned legislative events for up to 75 people. Wrote letters to public officials concerning events and legislative actions.

Master Degree, Public Policy And Administration

Bachelor Of Arts, English Major