James Owen Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, Us

Areas of Focus: management of administrative staff | board management |complex travel coordination | media relations | email management | heavy calendaring | external & internal communications | executive briefings | priority management * Administrative Team Lead: Managed a team of seven administrative support staff, leading hiring, onboarding, performance management, and career development. Fostered a culture of accountability, high performance, and excellence.* IPO Support: Provided administrative and logistical support for Nextdoor’s November 2021 IPO, maintaining high levels of discretion with sensitive materials and investor meetings.* Leadership Recruitment & Onboarding: Assisted the CEO and executive recruiting team in hiring and onboarding senior leaders. Ensured adherence to critical timelines, managed interview scheduling and candidate travel, and coordinated post-hiring announcements and onboarding processes.* Board Management: Coordinated all aspects of board activities, including scheduling meetings, preparing agendas, distributing materials, and ensuring document retention. Managed travel arrangements for board members and provided onsite logistical support, facilitating seamless board operations and effective communication.* Conference Scheduling: Played a critical role in outreach, scheduling, and prioritizing the CEO's time at conferences. Collaborated with IR, communications, and sales leadership to ensure a balanced schedule. Notably managed the CEO's participation in the multi-day Allen & Co. conferences, coordinating over 20+ meetings each year. Prepared comprehensive travel documents, including briefings in advance of all meetings.* COVID Response: Facilitated the company's transition from in-office to fully virtual operations at the start of the pandemic. Organized weekly department meetings for the CEO with various teams and coordinated informal group meetings with Nextdoor users and company executives.

San Francisco, Ca, Us

Areas of Focus: earnings call & investor support | complex travel coordination | email management | heavy calendaring | media relations | customer & internal communications | executive briefings | priority management | event planning* Investor Relations Support: Provided comprehensive support for investor relations, including logistical organization for earnings calls, scheduling during investor conferences, and coordinating onsite investor bus tours. Ensured seamless communication with key stakeholders, prepared briefing materials, and facilitated the smooth execution of all investor-related activities.* Team All-Hands Management: Oversaw all aspects of team all-hands meetings for the CFO's departments, encompassing 800+ employees across various disciplines, including customer support, finance, and business strategy. Managed agenda creation, speaker selection, presentation development, and day-of-event execution to ensure successful and engaging meetings.* Executive Communications: Drafted and edited emails and other communications on behalf of the CFO, ensuring clarity, professionalism, and alignment with corporate messaging.

San Francisco, Ca, Us

Areas of Focus: complex travel coordination | email management | heavy calendaring | keynote preparation | earnings call support | media relations| customer & internal communications| executive briefings | priority management * IPO Support: Provided administrative and logistical support through New Relic’s December 2014 IPO. Maintaining high levels of discretion around sensitive materials and investor meetings. * Lead Group Assistant: Manage administrative support strategy for all department functions reporting to the President. Led the sourcing, hiring and on-boarding of the 6 assistants within the GTM organization. * Customer Engagement & Scheduling: Responsible for the organization and scheduling of all executive customer meetings during Futurestack, New Relic’s annual user conference. Totaling between 75-100 customer meetings throughout the two-day conference. Ensuring all New Relic executives are adequately briefed and prepared. * Leadership Recruitment & On-boarding: Coordinate with executive search firms around key leadership hires, managing candidate schedules, communications and travel. On-boarding and temporary support for key executive hires.* Executive Retreat & Offsite Planning: Manage budgets, logistics, catering and vendors for executive events and offsite. Responsible for all aspects of meeting and travel coordination, including dinner reservations, town cars and onsite catering for up to 50 people. Locations varied from Portland, San Francisco, London, Sonoma and Carmel.

Darmstadt, Hessen, De

Areas of Focus: M&A support | event planning | office management| media relations| calendar management | executive off boarding | travel coordinationKEY ACHIEVEMENTS* Office Relocation: Planned and directed relocation of San Francisco office. Assisted with floor plan development, architectural design and furniture selection; keeping to narrow construction deadlines and project budget ($3M).* M&A Support: Supported the development and implementation of corporate communications throughout acquisitions. Coordinated back-office efforts to efficiently onboard and integrate the employees onto Software AG’s systems and procedures. * Sales Meeting Coordination: Collaborated with Regional Sales VPs to secure customer meetings. Led pre and post travel communications and logistics to enhance CEO’s focus on business growth.* Event Management: Managed logistics for company events, executive off-sites, and quarterly business and sales reviews.

San Francisco, California, Us

San Francisco, Ca, Us

Areas of Focus: executive initiatives | budgets ($3M) | project management | scheduling travel | Wikimania conference | VIP events | press/media events | weekly/monthly/annual meetings | scheduling lectures | HR support | media relations ACHIEVEMENTS*Travel & Event Coordination: Organized travel for 60+ board members and supported planning/vision for international conferences and events. Served also as organizational ambassador during travels to Wester and Eastern Europe, Asia, and Middle East, South America.*Crisis Management: Demonstrated leadership during a 2010 conference in Berlin, when a massive volcanic ash cloud covered Europe, lasting 6 days and causing cancellation of 100,000+ flights.-Found last-minute hotel accommodations for 30 stranded staff and arranged for temporary office space. -Personally resolved tight spot for Wikipedia Founder Jimmy Wales and Board Chairman Michael Snow stuck in London during closures. -Quickly secured per-diem stipend approved by CFO for volunteers to help them with day-to-day expenses.*Record Keeping: Developed complete electronic record management system for thousands of documents, reports, memos, and communications for Board of Trustees, Audit Committee, and Advisory Board.*Operations: Achieved smooth headquarters relocation (teaming with office manager); coordinated workspace planning, managed communications plan, and handled multiple moving logistics.*Board Relations & Management: Met critical priorities for Board of Trustees including scheduling, travel, relationship development, reporting, event coordination, executive support, stakeholder relations, and volunteer management.*HR Support: Teamed with director to systematize process to recruit volunteers and foundation supporters.

New York, Ny, Us

Areas of Focus: travel coordination | HR support | time sheets | reporting | scheduling | vendor management | executive calendars | expense tracking | process improvement | contract oversight | event planningKEY ACHIEVEMENTS* Vendor Management: Recovered $250,000 in credits and past-due payments; ensured accuracy of contracts, statements of work, and service agreements with technology vendors and other contractors.* Technology Resources: Directed $7 million technology initiatives budget that increased IT resources for museum including implementation of databases and wireless devices to expand its communications infrastructure.

New York, Ny, Us

Areas of Focus: travel coordination | HR support | time sheets | reporting | scheduling | vendor management | executive calendars | expense tracking | process improvement | contract oversight | event planningKEY ACHIEVEMENTS* Reporting & Communications: Developed multiple reports (expense, travel, HR, customer) and presentations for Finance Committee and Board of Trustees using Lawson, Report Safe, Crystal Reports, Excel, and PowerPoint.

East Hampton, New York, Us

West Allis, Wisconsin, Us