Heather Walker, Ph.D. Email & Phone Number

Austin, Tx, Us

🦸 WHAT I DO: I help my clients create conditions for employees to do their best work together using employee feedback, high-impact training, and values alignment activities. ⭐ Leadership development programs ⭐ Curriculum development ⭐ Workshop facilitation ⭐ Employee feedback ⭐ Assessments for growth and development🤝 WHO I WORK WITH: I partner with Organizational Development Consultants, HR professionals, and CEOs who: ⭐ Care about supporting a thriving community ⭐ Have Big Dreams for the future of HR ⭐ Recognize the need to bring the human element back into business📈 WHY IT WORKS: My work is rooted in the psychology of what it takes to go from good to great so that your organization and your people aren't just in it to survive, but to thrive.✨ WHAT MAKES THIS DIFFERENT: Anyone can tell you that everything in your business needs to be aligned, but what does that really mean? I take a practical approach, bridging theory with the reality of what makes sense for your organization. ⚙️ HOW IT WORKS: Initial Consultation: Let’s meet to discuss where you're at today, where you'd like to be, and how that connects to your strategic goals.

Saint Louis, Mo, Us

I have the pleasure of teaching an 8-week master's level course (Contemporary Organizational Leadership) to highly capable working professionals.

Community Policing Strategies LLC helps police departments attract, select, and develop top talent by building healthy cultures and best-in-class systems. Leveraging strategic partnerships between Industrial/Organizational Psychology and Law Enforcement professionals, our consultants work collaboratively with state and local government officials, police chiefs, and the community to implement talent management, accountability, transparency, and recognition strategies.Our solutions are designed to ensure that a) you hire and retain the best and brightest officers for your community, that b) your systems connect, engage, and build trust with community stakeholders, and that c) the recognition and appraisal process encourages peak performance and an award-winning culture. We can help you foster trust among diverse community stakeholders.

Austin, Texas, Us

Ensure the sustainability and strategic use of training to meet the professional development needs of staff at Integral Care. Drive initiatives that advance technical competence, cultural sensitivity, and implementation of evidence-based practices. Drive leadership development initiatives, including career pathing and succession planning. ● Oversaw a multi-year cultural competency program for staff, including a 4-hour abbreviated training program for 1000+ staff.● Diversity Council member, providing recommendations and support to ensure diversity and inclusion throughout the full talent management cycle.● Designed and implemented a strengths-based leadership program preparing high potentials to be agile in a fluctuating healthcare environment.● Launched an integrated orientation program designed to fast track onboarding and knowledge retention.● Provide change management support to units via Prosci change management methodology.

Boulder, Colorado, Us

Manage 25+ on­site and remote production teams of highly specialized training and technical writing professionals. Responsible for acquiring, assessing, developing, deploying, and retaining personnel and contributing to increasing individual and group performance and productivity results.During my tenure I have established operative team job profiles, implemented a skills matrix to track competency, and designed a metrics-driven quarterly performance review process. In addition I successfully recruited, screened and maintained a multimedia talent pool of vendors and freelancers to fill production skillset gaps.

Boulder, Colorado, Us

Recruited for my expertise in managing a team of highly skilled Instructional Designers, providing direction on curriculum and development strategies to ensure that customers received the highest quality training materials. I supported the implementation and continuous improvement of training programs, including monitoring program performance, reporting financials, productivity, and pipeline projections.As Training Program Manager I effectively managed $800k+ eLearning and Instructor Led training contracts for aerospace, software, and semiconductor customers across the globe and facilitated research and development projects exploring cutting edge web-based training technologies.I played a key role in partnering on pre­sales activities leading to an increase of $75k in additional contracts within the first 90 days and provided effective change management efforts during a reorganization to merge two business lines.

Saint Louis, Mo, Us

As Learning and Development Manager, I was charged with managing programs that develop, recognize, and retain staff, including leadership development programs, employee engagement, online and face-to-face training courses, orientations, and service awards. In addition, I oversaw service-based recognition programs and associated annual events; I also provided direction and approval for all training and development communications and marketing materials.To accomplish my assignment I designed and facilitated effective workshops including, leadership, team dynamics, stress and communication topics and evaluated the effectiveness of new and existing educational programs and services; managed highly successful University orientation activities for new staff and faculty hires. I successfully opened a leadership pipeline through the launch of leadership development programs for mid-­level managers and employees aspiring to supervisory level positions. Online course completions increased by 244% within 6 months of taking the management position.

Saint Louis, Mo, Us

I was brought on board to use my expertise in collaborating closely with cross-functional internal planning teams to develop initiatives that included evaluation of team dynamics with action planning, management assessment, coaching, strategic planning, team building, and customer focused interventions. While in this position I built an effective competency-based talent management framework to drive core values and build leadership bench strength; I also conducted leadership, personality, and personal development assessments with feedback and coaching sessions.I implemented a division level annual climate survey, leading to improved management, employee relations, departmental cohesion, and internal systems. I revamped the staff exit survey to include contemporary benchmarks and automated exit survey reporting. In addition, I created a framework for HR process improvement teams, leading to improvements in the on­-boarding and off-boarding systems.

Stamford, Connecticut, Us

I contracted as a remote Data Analyst to provide market research data and report consumer shopping trends for large retail companies, such as Walmart, Target, The Limited, and CVS.In addition, I successfully created automated processes for labeling and setting up large project datasets which reduced data entry time from hours to minutes; this process was improved upon and adopted by the company.

Washington, Dc, Us

I designed measurement tools, administered front-end and follow-up surveys, and reported on training metrics across the Department of Veteran Affairs to populations up to 5,000. My work involved process improvement with the development and institutionalization of a project database for the team to document and share project information. In addition, I trained two junior team members on evaluation methodology, best practices for maintaining productive client relations, and project management.

Doctor Of Philosophy (Ph.D.), Industrial And Organizational Psychology

Master’S Degree, Industrial And Organizational Psychology

Bachelor'S Degree, Psychology