Work with customers and internal teams to ensure product is meeting performance expectations and ensures product releases are implemented efficiency and accurately.Define, analyze and document requirements. Clearly communicate translation of requirements from business and technical sources into technical design direction, using various means including specifications, white board discussions, UML modeling techniquesWork closely with remote product and development teams in all phases of software development life cycle to conceptualize, design and implement end-to-end digital solutions that meet business objectives.Work closely with executives, key departmental management and project stakeholders across the organization. Work collaboratively and effectively with all levels of management and staff within the organization.Research industry trends and best practices and develop recommendations of technologies and methods to stakeholders at all levels.Researching and analyzing strategic and competitive information

Working closely with the Director of Marketing Technology and the Global Marketing Leadership Team to shape the vision for our digital personalization strategy. Working to align product visions and priorities within a Lean/Agile team environment.  Direct owner of the product backlog, responsible for story creation, acceptance definition, and when applicable, the platform configuration.

Support the Product Development team in maintaining product focus and vision during and after roll-out of a product. Help with the implementation of the overall product roll-out process through each phase until product launch. Work with Product Development Managers to analyze results after product launch. Support product development team in its effort to engage all cross-functional teams within RouteOne’s owners and stakeholders to ensure success of a product.

Working hand and hand with US dealerships and owners to enhance and create new solutions to dealership lending.

Effectively maintain a customer database for both Porsche Cars Canada and Porsche Cars North America to enhance data quality and reduce mail returns from 5% to 2%, resulting in annual savings.Support dealer network with C@P Dealer Front End (SAP).Determine priority based on the needs of company.Coordinate a team of three, designate projects and tasks on a weekly and monthly basis. Complete quality assurance tests to maintain the highest level of accuracy within our C@P Systems and improve customer database.Create new and update existing processes/ instructions within SAP CRM program.Created an in-depth training program for all new hire specialist.

My primary responsibility at Innovative Lifestyles was to be a caregiver and companion to adults suffering from developmental and mental disabilities.My duties in this position:-Help residents with preparing and serving meals.-Prompt residents to maintain proper hygiene and assist when necessary.-Transport to and from activities, work, doctors appointments, etc.-Dispense medications as prescribed.-Intervene during crisis situations and defuse escalating behaviors.-Work with residents in the community to help maintain normal relationships.Most importantly, I helped my residents learn to build trust and friendships to ensure they could lead a happy, healthy life.

My position at Cedar Point was a seasonal Guessing Game Host with the Games department. I worked and lived for two seasons(2007 season and 2009 season) and was promoted to team lead of the Dragster Scale during my second.My duties in this position were:-Help create a driven, fun atmosphere for the girls who worked at my scale so we would be the top scale in the park.-Call in backroom stock once a week.-Pick up and count money for the morning till and drop off profits at the end of every night.-"Call out"​ to park guests to entice them to play our game so we could maintain sales goals for the day.-Set up and take down "flash" display every shift.This was my first sales position and it taught me how to maintain a positive attitude and learn from my mistakes to improve my skill set and increase my performance.