Leah D. Email & Phone Number

Jacksonville, FL, US

Remote

• While providing services as Assistant Supervisor / Disbursement Team Lead,key duties include:Administering day-to-day firm's operations effectively through utilizationof extensive knowledge in attorney state closing /.
• Sustained loan funds accuracy in compliance with state guidelines bymentoring department, comprising 10 team members effectively.
• Recognized for funding 558 files in one month.
• Improved business stability by completing wire transactions, payofflenders, and title companies.
• Resolved escalated client's issues by delivering exceptional customerservice.
• Played key role in development of ResWare workflow structure for loandisbursement and post-closing issues.

Factoria, WA

• My major duties as a Foreclosure Assistant include:Managing all facets of foreclosure processes, including checking /scheduling dates for sales foreclosure, and examining overall files dailyfor hold / proceed status.
• Met and exceeded defined organizational goals by maintaining effectivecommunication with key clients, borrowers, title companies, and processservers.
• Demonstrated exceptional performance by managing FTS, Vendorscape, and LPSsystems effectively.

Tacoma, Washington, United States

• Major duties for Advanced Women's Health include:Superintending processes, including greeting, welcoming, and directingcustomers; sustaining calendars, sorted mail, and assisted with filing andmaintaining the.
• Delivered best services by checking in/out up to 15-20 patients in daywith two doctors.

Bellevue, Washington, United States

• Key duties while working as Senior Funder include:Overseeing overall funding operations, including communication with brokers,title companies, escrow agents, and internal sales agents to improveorganizational growth.
• Executed fundings for 47 states, and performed wet purchases by providingextraordinary services.
• Known for analyzing and resolving files' deficiencies in timely manner.
• Aided key teams in resolution of document issues, funding queries, andpost-closing problems.

Provided efficient maintenance of file flow and service as the sole funder on a high volume team. Responsible for the production of loan documents, auditing signed loan documents, funding and post closing. Trained new funder in company guidelines and procedures.

Irvine, CA

Maintained efficient file flow as the sole funder on an extremely high volume team.Assisted other teams with fundings and doc drawing. Independently managed the document Help Desk.Key developer of the document drawing manual.Trained funders, funding assistants and document drawers in file handling guidelines and procedures.

Medical Admissions Specialist Cert., Medical Billing Specialist Cert, Medical Office Asst Cert, Medical Billing / Administration, A

Activities and Societies: Phi Theta Kappa Honor Society

Education record