•Assists with designated patient populations in building a relationship with patients to finding new ways to inspire and improve health habits. •Works closely with patients to promote wellness, and helping individuals realize their personal best. •Responsible for developing a health coaching relationship with participants and assist them through the process of actively working towards better health by providing support, encouragement, and education. •Works in a team-based environment partnering with nurses and other clinical staff to provide support for clinical issues•Contacts and performs initial interviews with individuals who are eligible for health coaching programs.•Provides necessary coaching to reduce or eliminate behaviors that are considered high-risk.•Distributes health education materials to patients.•Flexibility and adaptability to change as daily assignments may vary based on case load. •Coordinates with patients and other health care providers to provide coordinated care across the continuum.•Provides reminders to patients about needed for preventative care, assists in scheduling and obtaining results to update health maintenance.•Provides follow up when patients have not kept important referrals with physicians and specialists and other ambulatory appointments.•Ability to resolve conflicts patients have and assist them to overcome their objections about their health and behaviors.

• Responsible for day to day operations within department• Effectively manages up to five workflows regularly• Daily running of reports for team of 40+• Timekeeping for team of 40+• Follow up on patient care /scheduling of appointments• Outreach to patients for Routine Health Maintenance completion

• Responsible for overseeing the sales process and systems.• Manage, monitor, and evaluate the performance of all gym-related managers.• Monitor hiring, training and scheduling at gym level.• Train and mentor front desk emloyees and sales team.• Properly delegate, monitor and evaluate assigned responsibilities of sales team.• Responsible for managing disciplinary actions.• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.• Provide effective decision-making reguarding customer issues.• Responsible for ensuring that the facility is clean and operationally sound.

• Assist General Manager and perform other sales duties to meet/exceed monthly goals• Acts as general manager in GM's absence• Oversee and manage Childcare department• Coach and encourage all staff to display excellent customer service for clients

• Generates sales through walk-ins and phone inquiries• Follows up on all prospects by using the established sales systems• Conducts gym tours• Conducts telephone inquiries using a detailed script to create a connection with prospects• Maintains a minimum required number or appointment's per day• Stays updated with a daily call list to prospects and members• Clear understanding of current company pricing and promotions being offered• Enforces Company policies and procedures as they pertain to gym operations• Daily practice/roll playing of selling skills• Attends and actively participates in sales meetings• Maintains a positive relationship with the rest of the staff. Supports other staff in achieving goals • Participates in all scheduled meetings• Strives to hit daily and monthly goals on an individual and overall club level that is needed each month

• Provided administrative support to the Sales Department - ran and updated reports, created Power Point presentations for Sales presentations, weekly updates for boards for recruiters• Back up support to Account Coordinators - set up interviews, added job orders requested by Account Executives and submitted candidates to clients for consideration• Create/Edit/Format Candidate resumes following the MATRIX format• Provided administrative support to the Recruiting Department - Created/updated CAS forms and Candidate records in Bullhorn• Verified degrees of candidates in a timely manner• Responsible for setting up travel arrangements company wide - hotel, air and car service accommodations• Created shipments for UPS and FedEx pick-ups• Provided front desk phone coverage and answered/routed calls in a professional and courteous manner• Performed all other administrative duties as directed

• Toured prospective new members of facility while presenting membership options and signing up• Completed transactions and handled money in cash register• Outreach for the gym within the local community• Routed phone calls, members, and guests to the appropriate club personnel to promptly and efficiently handle customer service issues, etc.• Followed all customer service systems to ensure consistent results (membership alerts, cancellation inquiries, billing changes, etc.)• Closed down gym, daily cash and prepare facility for the following day• Manager on duty for weekends worked when manager is not present (Ability to open, operate, and close club)