Patient companionship and emotional support.

Responsible for training student interns in clinic and front office duties.Guided and supervised the student interns as per the clinic rules and regulations.Trained and educated student interns regarding proper work completion and adherence to clinic protocols.Monitored the timely performance of the employees in the clinic and motivated them to accomplish more.Highly skilled in providing care services to patients and coordinating nursing staff for management of care procedures.Proficient in performing general medical assisting functions.In depth knowledge of performing medical reconciliations and tasking procedures.Knowledgeable of medical terminology, ICD-9, ICD-10, CPT codes.

Manage patient referrals, insurance verification and hospital admission. Maintain appointment schedules, account receivable, consults and ordering supplies.Manage patient data, records, billing, transactions and books. Resolved patient complaints to ensure customer service.Trained new employees in clerical and clinical duties. Resolve insurance denials, prior authorizations and pre-certifications.Maintain phone etiquette, customer service and greeting patients. Obtain vital signs and patient history. Give treatment, wound care,injections and immunizations to adult and pediatric patients. Knowledgeable of medical terminology, ICD-9 and CPT codes. Manage Medicaid, Medicare and private insurance caseloads. Manage EMR data entry and training. Experience in patient education and instruction.

Obtained for the measuring vital signs and obtaining patient history. Assisted in posting insurance payments and patient coding.Maintained records and schedule appointments and receive bills.