Leah Doty Email & Phone Number

Connecticut, United States

Account: CT Tourism

New York, New York, United States

• Works on Office Depot account as connection between client and investment teams
• Creates competitive analysis and presents findings to client
• Maintains communication with investment teams to ensure consistency across team
• Plans spend for radio investment within Office Depot to maximize reach to audience.
• Utilize tools such as Mediatools, MRI Simmons, and Kantar

Enfield, Connecticut, United States

• Respond in a fun, reliable, knowledgeable and engaging way to inbound customer contacts.
• Handle customer issues with confidence, using product knowledge to provide effective resolution.
• Suggest add-on services that would be helpful to customers.
• Work effectively in an entirely remote environment.
• Assist in training incoming and new advisors in a virtual environment.

West Hartford

• Familiarize customers with product knowledge.
• Promotes REI credit cards and memberships.
• Assists with visual merchandising and in-store marketingtechniques.
• Communicate clearly with team and guests.
• Cultivated customer loyalty, promoted repeat customers andimproved sales.

West Hartford, Connecticut

East Hartford

• Outreached to local Hartford small Businesses to increase clientele.
• Created content for businesses website using Wix or WrodPress.
• Created marketing plans to assist growth in small businesses.
• Collaborated with team members to help expand marketing channels.
• Created unique and engaging content for range of social media platforms including Pinterest, FaceBook, and Instagram.

Wallingford, Connecticut

• Created content calendars on Excel.
• Assisted Marketing Manager in day-to-day tasks.
• Generated sponsorships with related and partnering entitiesto enhance marketing objectives.
• Collaborated with team members to help expand marketingchannels.
• Prepared reports detailing project updates, performanceinformation and ongoing trends.

West Hartford, Connecticut

Middletown, Connecticut

Guide customers on zip line tours. Also teach leadership and teamwork activities.

Bachelor'S Degree, Communication And Media Studies

Development And Social Change

A semester spent in Nepal, studying the culture, language, and developing independent research.