-Provides information and support to individuals and family member/friends of someone with a diagnosis of Alzheimer's disease and other dementia (ADOD), both early stage and mid-late stage.-Provides the client with information and support related to his/her questions or concerns during each call/contact. -Determine the client's need and desire for ongoing support.-Develop a plan for future contact and document that plan in the client file. -Refer clients to other services as… Show more -Provides information and support to individuals and family member/friends of someone with a diagnosis of Alzheimer's disease and other dementia (ADOD), both early stage and mid-late stage.-Provides the client with information and support related to his/her questions or concerns during each call/contact. -Determine the client's need and desire for ongoing support.-Develop a plan for future contact and document that plan in the client file. -Refer clients to other services as appropriate and advocate for client-centered care with other community support services with client consent. -Program, organize, and promotes First Link Leaming Series, Taking Control of our Lives, Support Groups, Socials, Minds in Motion etc. -Co-facilitates First Steps learning series according to program guidelines. -Maintain appropriate client records and statistical information. -Remain informed and current with information related to ADOD. Show less

-Created and delivered multiple public presentations about dementia to many different audiences, include health-care professionals, EMS workers, children, and members of the general public in order to create more dementia friendly communities.-Provided high-quality content at speaking engagements and provided participants with additional resources for further dementia education. -Coordinated and organized new presentations, workshops, conferences, and client-based programming for people… Show more -Created and delivered multiple public presentations about dementia to many different audiences, include health-care professionals, EMS workers, children, and members of the general public in order to create more dementia friendly communities.-Provided high-quality content at speaking engagements and provided participants with additional resources for further dementia education. -Coordinated and organized new presentations, workshops, conferences, and client-based programming for people living with dementia and care partners. -Designed a 12-page newspaper insert to educate members in Oxford County about dementia during Alzheimer’s Awareness Month. -Designed and helped coordinate new website updates, social media postings, and advertisements of Society events and presentations open to the public. -Participated in Society fundraising initiatives.-Position required excellent written and verbal communication skills when delivering presentations and consulting community partners. Show less

Fourth year practicum with the BSW program at Carleton University · Currently supporting and empowering all students and alumni on a drop-in basis as a first point of contact of Career Services triage process · Communicating and respectfully assisting all students about resumes, cover letters, job search strategies, graduate school planning, major and career exploration, and many other topics surrounding the university and job-search process · Referring students to… Show more Fourth year practicum with the BSW program at Carleton University · Currently supporting and empowering all students and alumni on a drop-in basis as a first point of contact of Career Services triage process · Communicating and respectfully assisting all students about resumes, cover letters, job search strategies, graduate school planning, major and career exploration, and many other topics surrounding the university and job-search process · Referring students to appropriate internal and on-campus individuals and services as needed · Maintaining accurate and confidential notes on all interactions in university database · Taking initiative to take on internal projects and help at special events Show less

Hired as a summer student after the completion of my third-year BSW practicum · Continued to support the Adult Day Program twice a week, providing support and companionship for seniors and older adults with disabilities · Attended fun summer outings and craft sessions, offering supervision and assistance · Designed inclusive crafts and activities, and created original decorations and presentations for the Adult Day Program

· Supported and worked with seniors and older adults with disabilities, as well as LGBTQ+ seniors through the Rainbow Coffee Club, always showing respect and empathy · Participated in community outreach, involving designing posters and advertising and informing the public of CSS services through posting in specific locations in the Ottawa community to spread the word to people in the community who are not aware of services · Conducted phone calls and data entries in CIMS to clients to… Show more · Supported and worked with seniors and older adults with disabilities, as well as LGBTQ+ seniors through the Rainbow Coffee Club, always showing respect and empathy · Participated in community outreach, involving designing posters and advertising and informing the public of CSS services through posting in specific locations in the Ottawa community to spread the word to people in the community who are not aware of services · Conducted phone calls and data entries in CIMS to clients to evaluate the services they had received and helped to identify gaps in services that exist for said client group(s) Show less

· Delivered outstanding customer service to all people, always prioritizing customer needs, and ensuring a positive and welcoming environment for both customers and fellow employees.· Communicated effectively through delivering quality service despite the high-volume of a top five regional store · Educated customers with regards to teas and products, paying attention to unique preferences and needs

Third year placement involving direct, 8 months experience with seniors and older adults with disabilities at the Adult Day Program(s) and Luncheon Program · Provided emotional and physical support and assistance, planning themes and inclusive activities· Completed administration duties such as project planning, database entries in the Client Information Management System (CIMS), introductory training on Care Dove and grant writing processes· Poster and presentation design for… Show more Third year placement involving direct, 8 months experience with seniors and older adults with disabilities at the Adult Day Program(s) and Luncheon Program · Provided emotional and physical support and assistance, planning themes and inclusive activities· Completed administration duties such as project planning, database entries in the Client Information Management System (CIMS), introductory training on Care Dove and grant writing processes· Poster and presentation design for advertisement and awareness, channeling creativity Show less