Leah Evans Email and Phone Number
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Leah Evans personal email
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Digital Media Marketer & Communicator with over 10 years of experience with billion-dollar brands. My marketing experience includes Social Media Marketing, Paid Social Media Marketing: (Google AdWords), Social Networks Marketing: (Facebook, LinkedIn, Instagram, Snapchat Pinterest and Twitter), Website Management & Optimization, Building Consumer Connections, Project Management, Data Analysis, Reporting and Storytelling, Content Mastery, Content Marketing Strategy, Content Marketing Platforms: (Marketo), Brand Advocacy, Optimization, SEO, and Social Media Management Platforms: (Sprinklr & Tracx). My communications experience includes Internal Employee Messaging (incl. all Employee Newsletter), Reputation Management, Crisis Management, and External Messaging (incl. Press Release writing).
U.S. Bank
View- Website:
- usbank.com
- Employees:
- 59540
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Vice President Customer CommunicationsU.S. Bank Sep 2023 - PresentCincinnati, Ohio, United States
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Assistant Vice President Customer CommunicationsU.S. Bank Jul 2020 - Sep 2023
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Marketing Communications Manager - OmnichannelU.S. Bank Sep 2018 - Sep 2023Cincinnati Area, KyFocused on delivering clear and effective communications to each customer as they embark on their financial journey with U.S. Bank. Expert in digital content writing, communication planning for addressing crisis and issues, telling our story, and ensuring our brand is accurately represented across all channels.
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Manager - Communications, Social Media, & DigitalConvergys Jan 2017 - Aug 2018Cincinnati, OhioSocial Media Marketing - Lead global social media strategy including content creation, paid advertising and CRM platform management across all digital channels including Convergys.com, Google AdWords, Facebook, Instagram, Twitter and LinkedIn. Develop core content for North America digital properties for recruiting, B2B marketing, communications and leadership. Corporate Communications – Own the development of internal communications including the monthly all employee newsletter and oversight of all mass leadership email communications. Oversee external communications including press releases. Create message tracks for both internal and external communications, especially during crises and issues. Own North America communications budget and ensure appropriate budget management.
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Customer Supply Chain Business ManagerProcter & Gamble Jan 2016 - Dec 2016Cincinnati, OhioSet the vision for the future, including enhanced data & analytics to customer teams to enable better business pulse reporting, early detection of potential issues, root cause diagnosis, and building ideas/stories to help sell and commercialize supply chain and logistics Programs. -
Communications Manager - Health & Grooming Digital & Social MediaProcter & Gamble Jan 2012 - Dec 2015CincinnatiExpert Communications Manager for North America Health, Grooming and Beauty Care brands including Olay®, CoverGirl®, Pantene®, Crest®, Oral-B®, Gillette®, Braun®, The Art of Shaving®, Vicks®, Pepto-Bismol®, Metamucil® & Fixodent®. Managed team of internal and external Community Managers to engage with over 3 MM consumers on owned Social Media platforms generating a total of 1.5 Billion impressions per year. Passionately shaped social media strategies by utilizing real-time consumer feedback, audience insights and multi-channel monitoring. Created brand messaging that drove brand awareness, sales lift and consumer satisfaction.Led Rating & Reviews programs for eleven P&G brands.Developed process for engaging with consumers in Amazon through Rating & Reviews response management. 90% of P&G brands utilized the new process and reached thousands of potential new consumers daily with brand owned messaging. Developed strategic messaging during Crest Microbead issue and Gillette competitive pressure.
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Olay® Brand Social Media ManagerProcter & Gamble Aug 2010 - Jan 2012Managed team of internal employees to deliver record results for Olay digital. Awarded P&G Best Digital 2012.Led the development & execution of 2011 & 2012 social media strategies through collaboration with Brand teams, including agency leads. Initiated the development and alignment on Olay social engagement PACE models and KPI goals. Wrote over 100 Olay Facebook and Twitter proactive copy and engaged with consumers across social media channels including Facebook, Twitter, Instagram, and Yahoo! Answers. Secured IOC content approvals and executed content for sponsorship of London 2012 Olympic Games content.Gained brand awareness through development and execution of social outreach programs.Integrated 3 agency community managers onto Olay and Gillette brands. Created and implemented 30-60-90 day plans.
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Communications Leader - Beauty CareProcter & Gamble Mar 2006 - Sep 2010Developed and deployed comprehensive product trainings, including new initiatives, to internal and external brand consultants. Collaboratively created all product trainings in conjunction with BM (Brand Management), R&D (Research & Delivery), QA (Quality Assurance) and Legal. Developed consumer outbound messaging for Olay Professional, Olay Definity, and product upgrades. Maintained all Salesforce codes in order to pass valuable consumer contact data to downstream users.Launched Olay Live chat via content creation within Live Chat platform and deploying Live Chat training for brand consultants. Initiated & led the development of a comprehensive Olay Brochure for customer teams such as Wal-Mart, Target & Walgreens that helped reduce consumer trial barrier and provide consumer product recommendations at point of sale in store. Proposed and executed multiple promotions for trial utilizing P&G Consumer re-contact lists. Developed all standard communications for use with consumers on Chat, Phone, & Email communications. Key messaging reached billions of consumers annually.
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Senior Writer/AdvisorProcter & Gamble Nov 2004 - Aug 2006Developed written and verbal communications with consumers on behalf of P&G. Delivered excellent customer service on a daily basis. Led daily phone & email conversations with consumers including escalated contacts. Provided agent training for excellent response handling and led quality evaluations for representatives. Developed and delivered email writing training to new agents.
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Consumer Relations SpecialistProcter & Gamble Nov 2002 - Oct 2004Cincinnati, Ohio
Leah Evans Skills
Leah Evans Education Details
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Master Of Business Administration (Mba) -
Integrated Strategic Communications
Frequently Asked Questions about Leah Evans
What company does Leah Evans work for?
Leah Evans works for U.s. Bank
What is Leah Evans's role at the current company?
Leah Evans's current role is Vice President, Communications at U.S. Bank.
What is Leah Evans's email address?
Leah Evans's email address is evans.la.2@pg.com
What is Leah Evans's direct phone number?
Leah Evans's direct phone number is (334) 244*****
What schools did Leah Evans attend?
Leah Evans attended Xavier University - Williams College Of Business, University Of Kentucky.
What skills is Leah Evans known for?
Leah Evans has skills like Community Management, Leadership, Social Media, Social Media Marketing, Digital Marketing, Customer Insight, Marketing Strategy, Brand Management, Marketing, Marketing Communications, Digital Strategy, Public Relations.
Who are Leah Evans's colleagues?
Leah Evans's colleagues are No Hi, Kayden Delaney, Charles Rotenberry, Naina Ailani, Ashley Coleman, Cfe, Loulou Lili, Elaine Langlois -Bolander.
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