Leah Goldberg-Davis Email & Phone Number

Running bar trivia games to increase business and revenue for bars and restaurants.

Creating an inviting atmosphere for guests as they check in for VIP experience during concert tours. Executing all facets of VIP program, including setup, providing credentials to customers to access VIP programs, assisting with meet and greets

Assisted customers, brokers and agents in the completion and troubleshooting of processing new life insurance applications via live chat and telephone. Serviced existing policies and cancellations. Processed email tickets.

Springfield, Massachusetts Area

Recruiting, hiring and training box office staff. Working directly with guests to handle disputes or other issues. Daily reporting, deposits and accounts receivable.

Assisted high value Card Members with all aspects of securing tickets to concerts and shows, making dining suggestions and reservations worldwide, making travel arrangements, selecting and sending gifts and flowers, research. Consistently high KPI scores.

Seasonal position only. Received and placed orders. Responded to parts requests. Responded to letters from young LEGO fans. Consistently high KPI/NPS scores.

Assisted in smooth daily operation of the facility, provided excellent customer service to patients. Ensured that medicated product was dispensed correctly. Registered new patients and walked them through the process.

Ensured smooth daily operation of the spa. Provided daily direction and communication to employees. Scheduling, training and development of new procedures. Responded to employee concerns and implemented problem solving procedures.

Resolved customer issues via inbound phone calls and emails. Attended and participated in weekly team meetings, providing essential feedback with regard to escalation trends, opportunities, challenges, productivity and process improvement.