Leah Hedges Email & Phone Number

Demonstrated strong clienteling skills by building and maintaining lasting relationships with clients, leading to repeat business and exclusive event invitations.Played a key role in organising and inviting VIP clients to special brand events, enhancing client engagement and loyalty.Consistently exceeded financial sales targets for the 2024 fiscal year.Recognized as the top part-time employee for virtual selling results, delivering personalised and successful remote shopping experiences.Maintained an expert level of product knowledge, providing tailored recommendations to clients and maximising sales opportunities.

Promoted to management and awarded the key holder position at age 19 due to hard work and dedication.Led and developed All Saints' virtual selling service during the COVID-19 lockdowns, ensuring customers could continue to shop seamlessly.Managed the store's till operations and implemented new procedures, including cashing up and the Coniq system, to improve efficiency and minimise discrepancies. These methods were adopted across the store.Head of administrative tasks, overseeing team rotas, shift swaps, and holiday requests, balancing team satisfaction with operational efficiency.Delivered exceptional customer service and managed escalated issues, ensuring the highest level of customer satisfaction.

Provided personalised styling and fashion advice to customers to enhance their shopping experience.Achieved sales targets through up-selling and cross-selling products.Delivered exceptional customer service, ensuring customer satisfaction and retention.Worked in a fast-paced retail environment, managing customer needs and resolving issues efficiently.Contributed to store displays and promotions to boost sales and customer engagement.