Manage the client onboarding process by being in communication with staff. Conduct comprehensive reviews of client submissions, guidelines and advertising materials to guarantee compliance with automotive industry standards and regulations. Employ CRM systems to monitor client interactions, feedback, and progress throughout the onboarding process. Collaborate with internal teams and external stakeholders utilizing Google Workspace and Slack to ensure adherence to all project requirements across the client lifecycle. Provide prompt responses to client inquiries and tasks, delivering exceptional service and support. Stay updated on industry trends, compliance guidelines, and best practices to offer effective guidance and advice to clients.

Medical transcription using dictation to complete charts efficiently.

At Scribe Solutions, our mission is to provide optimal electronic medical record documenting services for medical professionals so you can focus on what matters most. Spend less time charting and more time with your patients. Together, we can put the CARE back in healthcare.

Monitoring quality, accuracy, efficiency, and EHR proficiency for a team of Healthcare Documentation Specialists including interviewing, hiring, training, scheduling, competency, continuing education, timesheet reports and other administrative duties as needed.

Training scribes virtually to work with a variety of specialties in the medical field providing exceptional documentation services. Assisting with client services onboarding process and other administrative projects as needed. EMR's used: Athena, EPIC, WebOMR, and eVetPractice.

Interviewed clients to verify information in order to establish eligibility for different financial and medical programs with the state of Texas. Systems used: HHSC Enterprise Portal, CAPPS, TIERS

Accounts Payable, Quickbooks Accounting and Bookkeeping, Financial Reporting, Bank Reconciliation, Project Management, vendor point of contact, ordering business office supplies and patient nutrition. Experience working with Quickbooks online, Dropbox, Microsoft Office, Phoenix registration system, and ePower Doc EMR.

Greet and register patients, verify insurance, collect payments, setup payment plans, run reports, stock inventory, and other office duties as needed.

Prepared paperwork and appropriate documentation for criminal court cases as well as justice of the peace pretrial and appeal cases, reviewed criminal cases and processes for filing, assisted county attorney in court/meetings, hot check processing, victim assistance coordinating for assault cases, tracked unsupervised probation cases for payment/community service completion, and secretarial office work/errands as needed. Used EDOC electronic case management systems, Experience with Excel spreadsheets, Word documents, Adobe PDF viewer, and Thunderbird emailing services.

Unique opportunity to provide transcription services for the Aerospace Medical Association to transcribe recorded interviews of experiences from physicians in the AMA program.

Provided specialized documentation services to the Emergency Department physicians. I received training in MEDITECH electronic medical record systems and obtained an expanded understanding and knowledge of medical terminology, physiology, and hospital policies/procedures.

In a one-year hospital contract, I supervised a team of 9 scribes in an inpatient hospital setting. We worked closely with hospitalist physicians to ensure medical documentation was top-notch in order to enhance quality charting for coding to increase revenue for the hospital. I reported directly to an off-site manager and I was in charge of interviewing, onboarding, training, scheduling, running reports, holding meetings for further education, employee evaluations, physician satisfaction with the scribe program, and disciplinary action when needed for employees. MEDITECH EMR.

In direct sales, I learned to work as a team, how to teach others in training sessions and teaching clients to use the products. I gained social skills by interacting with people for networking and building my clientele. I learned to organize and hold meetings for encouragement, recognition and continuing education. I obtained leadership skills by managing a team with specific, achievable goals.

I helped clients in their homes with cooking, cleaning, organizing medications and running errands as needed 3 days per week. (Non-medical assistance).

I worked in various departments during my time with McKesson including: data entry, accounts receivable, collections, Medicare census and payment posting. I received in-depth HIPAA/PHI training and gained experience with calling insurance companies, appealing claims, posting and adjusting payment amounts, working with collection agencies to evaluate patient status, and contacting nursing homes for daily census for Medicare payment. I helped work on multiple projects for my direct supervisors and managers during that time. I worked with MDIV and Xifin electronic medical systems as well as ImageNow electronic scanning systems.