As Human Resource Generalist, I oversee recruiting, hiring, compliance, personnel, and payroll.

Human Resource responsibilities: Payroll, Benefits, Workman Compensation, Injury reporting, Exit interviews, Job placement, and projects as needed.

Company Description: Financial Planning and Investment Company• Managed financial accounting for the business operations using SAGE50.• Responsible for customer service through all communications with clients.• Responsible full documentation of client files with compliance standards met

Company Description: Independent Investment Division of Raymond James Financial Services• Maintained financial account, payroll, and employee benefits and retirement accounts for the business operations.• Maintained compliance policies and standards for FINRA and Home Office.• Managed marketing plan and developed advertising materials for the ICD office.• Trained and implemented the Home Office CRM, workflow, and client management software to maximize efficiency and improve client retention.

Company Description: Manufacturing, Fabrication, Marketing and SalesIndustries: Equine, Agricultural, and Sports • Developed and executed recruiting and onboarding processes for entire company.• Helped drive adoption and maintain top accounts with key stakeholders.• Generated analytical utilization reports to influence business and increase sales.• Key member of executive-level escalation team that managed strategies and tactics for marketing, customer service, and at risk accounts.• Hosted daily status calls with manufacturers and clients as well as ad hoc meetings as requested to ensure timely production and resolve production issues.• Increased sales by 30% by implementing new sales followup and strategy.• Managed post sales expectations to ensure clear communication and seamless delivery and training on products.• Operated cross-functionally with engineering, marketing, sales, customer services, logistics and manufacturing companies on a a daily basis.• Collaborated with the Marketing Department on new promotional campaigns and all marketing.• Developed and implemented efficient workflow and policies for call center, customer service, logistics, and sales.• Strong understanding of business processes and their implementation into enterprise applications.• Implemented and managed lead follow up and sales strategies resulting in a 1.5-million-dollar sales increase.• Interfaced with logistics, manufacturers, and clients daily to ensure timeliness in client. • Developed and implemented recruiting methods which increased the caliber and knowledge base for all departments including sales, call center, customer service, accounting, and manufacturing.• Strategized and developed and implemented forecasting and new growth processes with other owners and executive staff.