Leah Mararo Email & Phone Number

United States

Create a consultative partnership with the business owner to manage the project through requirements gathering and creation of project plans and schedules• Manage projects of high complexity using standard project management tools • Lead multiple projects concurrently in accordance with industry best practices• Engage delivery partners within information technology, architecture, analytics and enterprise security areas for software development projects• Accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules• Proactively identify and manage project risks and dependencies and raises awareness around projects across the portfolio• Accountable for the development of business processes to ensure business readiness at project completion

Durham

Develop and manage moderately complex programs and projects according to guidelines• Lead multiple departmental initiatives for identified opportunities to optimize external and internal customer experience• Manage and coordinate activities concerned with implementation and carrying out objectives of program.• Utilize corporate and industry standard project management tools and techniques to effectively manage projects.• Effectively communicate project status to all stakeholders.• Negotiate with project stakeholders to identify resources, resolve conflicts, and mitigate risks• Lead the project team to establish project direction, identifying dependencies, communicating requirements, tracking progress, and resolving issues• Assist with establishment and maintenance of corporate project management methodology and other department procedures.

Raleigh-Durham, North Carolina Area

Provide advice and assistance to senior leaders on communication matters• Participate on formal and informal cross-functional teams in support of corporate projects and strategic initiatives• Deliver well-written, edited, style- and audience-appropriate communications across all types of media• Demonstrate high level of flexibility to respond to rapidly changing business needs

Raleigh-Durham, North Carolina Area

Respond to inquiries from providers and members providing consistent and reliable and service in a highly efficient and effective manner• Resolve member issues regarding membership, enrollment, billing, benefits and claims inquiries.• Conduct quality assurance inspections on claims to ensure information accuracy prior to forwarding the claim for processing

Raleigh-Durham, North Carolina Area

Negotiating payments, payment arrangements, performing write off, customer service, troubleshooting.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.S.), International Relations And Affairs

Education record