Leah Masonick Email & Phone Number

Saint Paul, Mn, Us

Oak Park Heights, Minnesota

Collaborative and insightful Agile Coach and Scrum Master with experience in a variety of areas including manufacturing, marketing, finance, legal, retail, and assets protection.As an Agile Coach I teach, mentor, guide, challenge, and coach individuals, teams, leaders, and organizations on how to leverage Agile values, principles, and frameworks to deliver value to stakeholders and customers. I coach by providing observations, feedback, and suggestions and acting as a change agent and servant leader.AGILE FRAMEWORKS: Leveraging my knowledge and experience with the Agile frameworks of Scum and Kanban as well as SAFe, I effectively teach the theory and practical application of the frameworks so that organizations are enabled to achieve more efficient and timely value delivery.INDIVIDUAL AND TEAM CHANGE: Support individuals and teams as they shift their mindset to embrace a new way of working. Empower teams to become self-organizing and autonomous through trusting that they know best and are invested in not only their success but the success of the organization. Challenge limiting beliefs to encourage change and transformation. Assist in process development and the collection and usage of relevant metrics. Focus energy on continuous inspection, adaptation, and improvement.ORGANIZATIONAL CHANGE: Empower and teach others how to effectively change organizational culture to allow for greater focus and value delivery through streamlined practices and decisions. Develop and support scaling practices that encourage better collaboration and visibility into cross-functional efforts.SPECIALTIES:Agile/ScrumSix Sigma/Process improvementProject managementConsulting and coaching

I was a life and transformation coach who worked with people who feel out of alignment or who have fallen into patterns that keep them in the wrong situations whether it be careers, friendships, or relationships. I helped them create the confidence to be themselves so that they could align with the life they craved.

Greater Minneapolis-St. Paul Area

•Leading a team responsible for designing and implementing an enterprise identity and access management platform. $3.75 million implementation includes installing and configuring security software and developing custom applications. The long term goal of this platform is provide authentication and authorization to both internal and external users across approximately 200 applications. •Project initially was run using Waterfall methodology but transitioned to Agile methodology which required adjustment in processes, documentation, communication and approach.•Acting as a servant leader to the scrum team of five members by removing impediments to their work, enabling cooperation with other teams, encouraging all members to be active change agents and being an active facilitator.•Collaborating and coordinating with other scrum teams across multiple programs to first understand needs and then prioritize and plan team efforts.•In conjunction with the Product Owner and Solution Architect, developing release plans.•Developing platform specification documentation to provide to internal partners and applications consuming the platform’s services.

Greater Minneapolis-St. Paul Area

•Upon entering into the middle of the sale process, coordinated the internal seller activities for the divestiture of the Legal Solutions business. Worked closely with the Vice President of Corporate Development overseeing the day-to-day plans to ensure key activities were completed to allow the sale to proceed as intended.•Led a highly challenging and fractured governance committee consisting of 17 business areas critical to the Legal Solutions business. Drove the committee to prioritize and become accountable to deliverables through implementation of project management methodologies such as status reports and issue/risk/decision/dependency logs. Additionally increased transparency and communication throughout the committee members by utilizing structured and consistent communication tools.•Using the Transition Services Agreement (TSA), which is a contract by which Merrill is obligated to provide services to the buyer for a set period of time and vice versa, I guided the organization in the development of over 25 Statements of Work (SOWs) for the TSA. The development included identifying the needs, drafting the SOW, negotiating between both seller and buyer and obtaining final approval. These SOWs covered a variety of services from international payroll to IT to facilities management and will ensure a smooth transition of the business for both parties and their clients.

Greater Minneapolis-St. Paul Area

•Directed the design and development of the Multilanguage Services platform, an enterprise software tool that supports the translation of all material throughout the company. -The tool was a highly complex system that seamlessly combined three distinct components-a client facing request submission portal, a computer assisted translation tool and a workflow enabling tool. -The result was an annual processing capability of over 10 million words across 10,000 projects in 26 languages. -After launch, created a governance structure to identify areas for process and systems improvements and enhancements. Developed business cases, prioritized improvements and enhancements.•Led the sourcing of additional language service providers for the enterprise. Previously the company relied on two translation providers for all services. Goals were to reduce expenses, improve quality and diversify the pool to allow for greater flexibility. We selected six providers with expected annual savings of 20%.•Developed, maintained and allocated the budget and financials of both the team’s U.S. and Canadian operations totaling close to $4 million.•Managed U.S. account management team of three. Partnered with internal clients to understand their current initiatives and localization and translation needs. Consulted on best practices and ways in which our team can help support their goals. Developed processes and delivered training to fit with client needs.•Launched the U.S. project management team. Created best methods and identified the most efficient and cost effective ways for processing translation requests within the platform. Team consistently met client deadlines 85% of the time (meeting the previously outsourced vendor service levels).•Created, implemented and led agency evaluations. To address quality concerns, an evaluation was developed to clearly weigh agency performance against statement of work and provide formal feedback. Evaluation is now used on a quarterly basis.

Greater Minneapolis-St. Paul Area

•Consulted and coached all areas of Target on translation strategies and operations relevant to Canadian operations to ensure compliance to the language laws of Canada and Office quebecois de la langue francaise (OQLF) regulations.•Leadership and education efforts drove Target Canada’s successful OQLF certification in May 2014 which was achieved in near record time. Additionally, because of these efforts Target Canada was also recognized by the Quebec government for our dedication to the francization of our company by being given the French Merits award. -Identified and recommended a personnel structure and budget to allow for team managers, linguists and project managers to execute long-term operations. -Developed onboarding materials, infrastructure and processes for the team; this was unique in that this was Target’s first headquarter team which was required to operate in a French language environment (hardware, software, etc.)•Core member of a cross-functional team responsible for testing the readiness of Target Canada to operate in a foreign language environment. -Developed testing plans to gauge readiness and quality of translations across approximately 75 critical areas. -Coordinated testing and reviewing of key team member and customer facing material by internal translation teams. -Oversaw execution of testing at live store locations in Quebec prior to opening of the stores to customers. -Managed reporting and response to findings of tests.•Developed compliance plans for Target Canada in regards to language and translation to ensure long-term adherence to OQLF regulations.•Responsible for creating and maintaining the budget and financials for all start up Canadian translations.•Coordinated all project plans for a team of four process managers. These project plans rolled up to the larger Target Canada launch plans.

Set the strategic direction and co-led the successful deployment of Six Sigma methodology and tools (DMAIC, Lean, and Kaizen) in Assets Protection.Gained valuable experience in process improvement over three years as a Six Sigma Black Belt at Target Corporation. Developed strong critical thinking and problem solving skills; commended by management for ability to identify optimal business solutions.Individually coached, mentored and consulted with project managers on approaching project challenges. These included gaining stakeholder buy-in, measurement methods and tools, and overall project management tools. Worked effectively with 10 Green Belts on 7 projects to strengthen their skills and knowledge while they obtained certification.Successfully planned, organized and managed multiple complex projects; collaborated with business partners to achieve divisional goals. Defined opportunities, measured and analyzed baseline information and key inputs, and implemented sustainable improvements. Received consistent positive feedback for collaborative efforts.Selected to facilitate numerous issue framing sessions and presentations for key leaders, managers and business partners across the organization. Provided guidance, direction, and support resulting in effective problem solving and project management. Commended by partners as a valuable resource and contributor.

Managed budget of giftcard costs (across in-store, business-to-business, and web channels).Strategically forecasted card buy quantities for all three channels. Managed GiftCard Coordinator responsible for creation of purchase orders and processing of invoices.Led a Six Sigma Green Belt project pertaining to increasing GiftCard in-stocks to greater than 97% (attained certification in April of 2005).Managed card production and distribution center inventory.

Managed overstock program for all direct marketing areas using both web and catalog channels.Identified product, determined pricing, and analyzed profitability of overstock items.Determined buy recommendations for liquidated product.Coordinated with call center leads to develop an upsell program.

Assisted in production of overstock catalog and website by working closely with manager on product selection and layout.Coordinated product identification, editing of copy, and routing of proofs with Marketing, Merchandising, and Creative.