The Development Operations organization is a fast-paced team which is responsible for one of the company’s most important growth objectives. This position will provide direct administrative support to the four VP’s, Development Operations, and will play a key role in maintaining a high-quality organization process, delivering exemplary communication to department team members and clients. This individual will take on the responsibility of managing project workflow and communication to the Development Operations team and will interact with clients directly. Thisindividual will represent the department in a professional manner that conveys a commitment to internal and external customer service. The Individual will maintain the integrity of the department by upholding the confidentiality of department information.

Rockville Corporate Office

● Reduced backlog by researching records for a NIH research study providing data quality through accurate, complete, and timely data abstraction and data entry for the Collaborative Perinatal Mortality Linkage Study. ● Produced 90-125 abstracted records daily; while other colleagues only produced 60-80.● Ensured and maintained security of data drives and integrity of the hardware to avoid data breaches.

• Solely responsible for reviewing RFP’s for the NIH Outreach Partnership Program that came in. Over 150 RFPs reviewed in the more timely fashion ever before. • Lead for all office calls that related to consumers, patients, topics, facilities, policies and procedures. • Selected as one of 25 150 participants in Agency for 6 month professional development for high achieving diverse talent based on leadership potential, ability to contribute to this management leadership team cohort, and professional success.

• Participated in planning meetings with senior executives from 20 Federal agencies comprising the Federal Partner Senior Work group and their respective deputy secretaries and the membership of the Federal Executive Steering Committee (FESC); which was established by Executive Order, and is the first ever such group in Federal history, New Freedom Commission sub-work group, along with key partners in State and local government and the private sector. • Entered, manipulated, and/or retrieved information and data from automated systems. • Resolved all administrative issues and referred complaints to supervisor for appropriate handling

Participated in planning meetings with senior executives from 20 Federal agencies comprising the Federal Partner Senior Work group and their respective deputy secretaries and the membership of the Federal Executive Steering Committee (FESC); which was established by Executive Order, and is the first ever such group in Federal history, New Freedom Commission sub-work group, along with key partners in State and local government and the private sector. Entered, manipulated, and/or retrieved information and data from automated systems. Resolved all administrative issues and referred complaints to supervisor for appropriate handling.

Served as branch office manager, responsible of resolving complaints of a local administrative nature, and refer other complaints to the appropriate individuals.Assisted senior project officers with special projects, speeches, briefings and presentations of national significance in the field of mental health and related areas. Using the automated ITAS (Internal time and attendance system) system, maintained all time and attendance records for office employees.Maintained travel budget and in charge of travel arrangements for 8 Federal project officers, branch chief and staff using the (DTAS) Defense Travel Automated Services System.

Tracked and coordinated special cross-organizational projects and activities, including involved individuals, their roles and completion. Oversaw related contracts, assemble and analyze information needed to make budget decisions on projects, track expenditures and payments, and resolve all issues related to the logistics and resources availability for these projects. Developed written reports to keep all parties informed of progress and/or any special issues that require higher-level attention. Made certain that all projects and activities comply with all administrative policies and procedures to ensure implementation and compliance with Federal, DHHS, PHS and SAMHSA regulations. Provided general administrative assistance on these matters. Established and maintained relations/contacts with various interest groups involved with special projects including consumers, National organizations, Foundations, members of Congress and top-level management and program officials in other Federal agencies. Also, State and local government elected officials, directors of State and local public and private mental health service organizations, leaders of health consumer and family advocacy groups and members of the research community. Assisted senior project officer and others, with special projects with National significance in the field of mental health and related areas. This was accomplished through a variety of contracts, purchase orders, inter/intra agency agreements, and often with planning groups to be established and coordinated. In absence of project officer, Director and Deputy Director, I coordinated projects through the contractor and other work that requires resource management. Selected by the Deputy Surgeon General to publish a Report called Youth Violence: A Report of the Surgeon General. Also Culture, Race, and Ethnicity: A Report of the Surgeon General.

Responsible for the overall safety and effectiveness of all medical device applications, Pre market notifications, Investigational Device Exemptions and Pre-market Approval Applications that proceed to market. Performed administrative/legal reviews of Investigational Device Exemptions (IDE), Pre-market Approval Applications (PMA) and Pre market Notifications (510(k)) to ensure safety and effectiveness of new medical devices intended to market. Corrected and maintained all medical device records, both electronic or hardcopy, according to regulation ensuring each entry contained proper identification.

Served as personal assistant to the Associate Director and Director of Division, performing administrative responsibilities required to effectively and efficiently manage the organization and its programs and to ensure accountability. Communicated with Congressional offices and department heads, and handled other inquiries concerning correspondence and documents being processed. Several clerical activities such as: arranging meetings, conferences, travel arrangements, itineraries, correspondence, processing guests, greeting, answering phone calls, providing information to callers and staff referred to questions, complaints, and concerns.

Reviewed submittal for new drug approvals to determine if they were safe and effective to proceed to the market. Typed response letters.