Leah Mcintyre Email & Phone Number

Alpharetta, GA, US

Roswell, Georgia, United States

• Facilitated the processing of new and pending loan applications, ensuring timely completion and accuracy.
• Managed day-to-day branch operations efficiently, fostering smooth workflow and customer satisfaction.
• Provided comprehensive assistance to members, resolving diverse issues including credit and debit card inquiries, online banking support, and fee refund requests.
• Reviewed and opened various types of accounts, demonstrating versatility in account management.
• Maintained meticulous documentation and processed necessary paperwork essential for loan bookings.
• Cultivated strong relationships with members, offering personalized assistance with loan applications and inquiries.

• Served as a financial service officer at a $370 million credit union, contributing to the processing of new and pending loan applications.
• Collaborated with members to resolve diverse issues encompassing credit and debit card concerns, online banking queries, mobile application resets, and fee refund requests.
• Cultivated strong relationships with members, demonstrating a personable approach and offering assistance with new or pending loan applications.
• Assisted in the efficient processing of wire transfer requests and facilitated payments from other financial institutions.
• Managed high call volumes consistently while delivering top-notch customer service.
• Handled fraud disputes and claims efficiently, ensuring timely resolution.

• Instructed and guided over twenty employees
• Trained new employees in procedures
• Performed and supervised store closing duties
• Counted cash and managed deposit function with banks
• Merchandised and ensured store efficiency
• Coordinated with corporate offices to learn and apply new information

Madison, Alabama, United States

• Participated in all aspects of the boutique sales
• Managed inventory and store operation