Leah M. Email & Phone Number

United States

Rancho Cordova, California, US

- Answering inbound calls from customers who are looking to schedule appointments for COVID testing in their area- Documenting demographic and appointment related data with a high degree of accuracy in an internal database- Providing general customer service for all other resident inquiries on their COVID testing appointments- Identifying and resolving.

- Respond to customers in a timely and accurate way, via phone, email or chat- Identify customer needs and implement correct work instructions to solve member issues- Take inbound calls and avoid making transfers if possible (trying to help solve customer's solution 100%)- Upsell plans as well as devices- Analyze customer's profile/ usage and make new.

US

- Respond to member inquiries in a timely and accurate way, via phone, email or chat- Identify member needs and implement correct work instructions to solve member issues- Navigate through three monitors at once- Send information to correct department(s)- Forward information to correct department(s)- Update internal databases with information- Inform.

Hebron, KY, US

- Obtains client information by answering telephone calls; interviewing clients; verifying information.- Determines eligibility by comparing client information to requirements.- Establishes policies by entering client information; confirming pricing.- Informs clients by explaining procedures; answering questions; providing information.- Computer.

Chapel Hill, NC, US

- Maintained clean, safe and well-organized patient environment- Completed entries in log books, journals and care plans to document accurately report patient progress- Update excel data sheets and create word documents for weekly planning- Supervised daily activities and provided assistance when needed- Worked to improve and enhance patient lives through.

- Monitored project activities and verified team members adhered to project's budget and business standards and regulations- Resolved any issues and problems arising during project execution- Implemented good work ethics- Took client appointments- Swiftly responded to room requests and other inquiries made via establishment website, email or phone..

Bentonville, Arkansas, US

- Inspected floor displays, noted missing items and immediately replenished merchandise.- Met incoming trucks and used forklifts to move pallets to staging areas.- Designed and constructed advertising signs to attract customers and promote sales.- Unboxed product and placed on shelves according to layout and planogram guidelines.- Used dollies and pallet.

- Supported servers, food runners and bussers with keeping dining area ready for every guest.- Used computer software to keep track of reservations- Generated documents showing staff to guests ratio and the predicted volume of the restaurant at each hour- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.

Irvine, CA, US

- Quickly and accurately counted drawers at start and end of each shift.- Maintained current knowledge of store promotions and highlighted sales to customers. - Prepared beverages and filled food orders for customers. - Educated customers on promotions to enhance sales. - Helped train new and upcoming cashiers.- Maintained a clean store; cleaned the dining.