Leah Suttman Bartlett

Leah Suttman Bartlett Email and Phone Number

Chief Information Officer | Technology Strategist | Organizational Change Expert | Team Mentor with 20+ Years of Diverse Industry Experience @ The AC Companies
Leah Suttman Bartlett's Location
Greater Cleveland, United States
Leah Suttman Bartlett's Contact Details

Leah Suttman Bartlett work email

Leah Suttman Bartlett personal email

n/a
About Leah Suttman Bartlett

At The AC Companies, my leadership in IT strategy and process automation for our partner organizations has been instrumental in transforming operational efficiency. Our team’s focus on data governance has ensured the highest standards of data integrity and security, vital in today’s digital landscape. With over a decade of experience, I have successfully managed vendor and partner relations, contributing to significant advancements such as the 12x surge in customer membership enrollment.The design and implementation of automation within our CRM and agency management systems are among the initiatives I spearheaded, greatly enhancing Platform Agent's functionality. My dedication to continuous improvement in information security policy and IT service management reflects my commitment to excellence. I foster a culture of innovation and collaboration, ensuring that our IT infrastructure remains robust and responsive to the dynamic needs of the business.

Leah Suttman Bartlett's Current Company Details
The AC Companies

The Ac Companies

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Chief Information Officer | Technology Strategist | Organizational Change Expert | Team Mentor with 20+ Years of Diverse Industry Experience
Leah Suttman Bartlett Work Experience Details
  • The Ac Companies
    Chief Information Officer
    The Ac Companies Mar 2023 - Present
    Concord, Ohio, United States
    - Sets overall IT strategy for four partner companies, leading technology, process, and partnership initiatives.- Directed development and implementation of data governance framework, ensuring data quality and integrity.- Led system builds enabling automation and real-time updates, resulting in a 12x increase in customer membership enrollment rate.- Created, oversaw, and managed information security policy and processes to maintain data integrity and confidentiality.- Managed relationships with vendors and multi-billion dollar company partners, advising on agency portal creation.- Oversaw CRM and agency management system, driving design and implementation of automation for Platform Agent functionality.- Led the building of custom cloud-based systems, generating new revenue streams.- Advised the C-suite on data strategy, tracked and monitored business data, and organized national conferences with 300+ attendees.
  • Perry Local Schools
    Perry High School Athletics/Perry Athletic Center
    Perry Local Schools Jul 2014 - Present
    Perform any and all functions needed for Perry’s fitness center and during Perry Local School athletic events. This includes but is not limited to administration, setting up memberships, billing, selling, directing, resolving customer issues and security.
  • The Provato Group
    Global Organizational Management Administrator For Lubrizol
    The Provato Group Mar 2020 - Mar 2023
    Wickliffe, Ohio, United States
    -Worked with business and IT on all projects while acting as both the Change management leader and IT training consultant for projects that ranged from departmental to global focus.-Prepared and supported individuals, teams, and the organization as a whole through significant transformations. These transformations included changes in processes, technologies, organizational structures, culture, or strategies.-Product manager of Knowledge Management Software, IT Training, SharePoint administrator, and SAP Career Essentials Learning administrator.- Initiated and implemented process improvements and standards across global organization.- Managed video editing, IT training consulting, and special projects.
  • Kish Company, Inc
    Customer Relationship Manager;Sales Support;Marketing Specialist
    Kish Company, Inc Mar 2018 - Mar 2020
    Mentor, Ohio
    - Managed marketing, CRM application, website, and technical documentation.- Identified inefficiencies and implemented new solutions, provided sales support, and managed sample warehouse.- Ensured ISO compliance and managed and created SDS, TDS, and COA process administration.
  • Newbury Local Schools
    Executive Assistant To Superintendent
    Newbury Local Schools Nov 2017 - Mar 2018
    Newbury, Oh
    - Provided support to Superintendent and Treasurer, managed special projects, and created procedures for efficiency.- Handled facility rentals, PR, district software, website, IDs, and security.
  • Lake County Educational Service Center
    Executive Assistant To Superintendent, Asst. Superintendent And Dir. Of Special Education
    Lake County Educational Service Center Jul 2016 - Nov 2017
    Concord, Oh 44077
    - Supported Superintendent, Asst. Superintendent, Dir. of Special Education, and Dir. of Transportation.-Identified inefficiencies, trained employees, improved Medicaid billing and recovered missing funds, created processes, and implemented, managed website, and student data software. Scheduled transportation, driver assignments, resolved employee issues and set up Ohio certification.-Worked with Special Needs instructors, students both school age and adult.
  • Perry Local School District
    Assistant To Director Of Student Services And College & Career Readiness
    Perry Local School District May 2012 - Jul 2016
    Perry, Ohio
    - Managed budgets, grants, special projects, student data software, and reporting.- Handled purchasing, accounts payable, and worked with vendors.- Drafted and sent communications, planned, and ran campus events, represented director, in her absence, managed purchasing, managed residency issues for the district, and implemented state testing for district.
  • Perry Local School District
    Substitute Secretary And Educational Associate
    Perry Local School District Mar 2012 - May 2012
    Perry, Ohio
    - Filled various roles within the district including secretarial, receptionist, and educational support.
  • Lia Sophia
    Owner/Independent Contractor
    Lia Sophia 2006 - 2015
    Perry, Ohio
    - Owned and operated home-based business, managed finances, sales, inventory, and provided training to team members.
  • Progressive Insurance
    It Manager Ii
    Progressive Insurance Jun 1998 - Dec 2007
    Mayfield Village, Ohio
    Managed IT operations, quality assurance, automation, development, and technology teams and projects.Led salary budget planning, headcount management, recruitment, employee relations, hiring, and career development.Planned and implemented reorgs across departments, created processes, report writing and generation, implemented ISO in IT operations for the first time, trained employees, formal and informal mentoring and created training curriculum. Built out the IT Support desk structure and staff. Built the automated testing organization for the internet applications.
  • Hancock Insurance Agency
    Office Manager
    Hancock Insurance Agency Mar 1997 - Jun 1998
    Cleveland, Ohio, United States
    Managed agency conversion to computer-based systems. Turned bankrupt agency around in a year to be profitable for a sale.
  • Neo Insurance Agency
    Customer Service Representative
    Neo Insurance Agency Aug 1996 - Mar 1997
    Cleveland, Ohio, United States
    - Provided customer service and acted as a licensed agent for the independent insurance agency.
  • Progressive Insurance
    Customer Service Representative/Underwriter
    Progressive Insurance Jun 1994 - Aug 1996
    Cleveland, Ohio, United States
    - Worked as underwriter, auditor, and customer service representative.

Leah Suttman Bartlett Skills

Business Analysis Leadership Sdlc Process Improvement Vendor Management Project Management Training Software Documentation Public Speaking Sharepoint Management Analysis Team Building Customer Service Strategic Planning Educational Technology Event Planning Entrepreneurship Automation Human Resources Financial Reporting Financial Analysis It Strategy Visio Change Management It Management Software Development Life Cycle

Leah Suttman Bartlett Education Details

Frequently Asked Questions about Leah Suttman Bartlett

What company does Leah Suttman Bartlett work for?

Leah Suttman Bartlett works for The Ac Companies

What is Leah Suttman Bartlett's role at the current company?

Leah Suttman Bartlett's current role is Chief Information Officer | Technology Strategist | Organizational Change Expert | Team Mentor with 20+ Years of Diverse Industry Experience.

What is Leah Suttman Bartlett's email address?

Leah Suttman Bartlett's email address is lb****@****any.com

What schools did Leah Suttman Bartlett attend?

Leah Suttman Bartlett attended Lake Erie College, Madison High School.

What skills is Leah Suttman Bartlett known for?

Leah Suttman Bartlett has skills like Business Analysis, Leadership, Sdlc, Process Improvement, Vendor Management, Project Management, Training, Software Documentation, Public Speaking, Sharepoint, Management, Analysis.

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