Leah Tocco Email & Phone Number

Arlington, WA, US

Provide administrative support to leadership in a rapidly developing city. Facilitate communication between city leaders and residents. Oversee events from planning to execution. Collaborate with multiple departments, managing tasks and project assignments within deadlines and monetary constraints. Coordinate requisition completion, closely tracking line.

Served in an interim capacity to help transition the Public Works department to new leadership. Supervised four department support staff. Oversaw the hiring processes for all vacant positions, including full-time and seasonal employees.

Led the Operations tracks of a multifunctional team to meet the opening deadlines and program objectives for the first two community stores in New York and Los Angeles. Developed timelines and process procedures for tool and communication implementation.➝ Coordinated the launch of the Quebec Sales Recording Module and Simphony POS system, working directly.

Seattle, WA

Chaired the Annual Operating Planning process for the business unit. Steered the creation of content, materials, pilot, and launch of Barista Basics and Advanced Cafe Training materials. Defined and developed the onboarding process for new licensees and franchisees. Consulted on marketing, coffee category, and beverage categories. ➝ Developed the materials.

United States

Bellevue, WA