Managed the Director’s calendar as well as all correspondence in need of attention/action. Arranged meetings/events directed from the Executive Office and coordinated Branch wide meetings and office management in support of the Branch Coordinator.

Arranged travel for members of The Royal Household.

Managed the front desk and facilitated various Medical Imaging procedures whilst providing adroit patient care and service. Specific duties:• Managed front desk (ensuring patient care and safety)• Protected sensitive information under the Privacy and Confidentiality act of Mount Sinai Hospital.• Coordinated with radiology technologists to maintain appointment schedules (including emergency add-ons)• Maintained correspondence (answered general inquiries and sent out appointment document explaining preparation & procedures)• Called to arrange and confirm appointments with patients (including executive-level and profession athlete/entertainer patients)• Prepared, organized and filed requisitions for appointments, year round• Liaised with CT booking staff concerning appointment cancellations & requests for rebooking, in order to appropriate wait time estimations• Assisted technologists, radiologists and doctors/surgeons in immediate requests