Leah Wilkinson Email and Phone Number
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Leah Wilkinson personal email
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Hiya, I’m Leah – a proud Scot who hasn’t quite made it back over the border since starting my career in the Big Smoke back in 2011!I started my professional journey in the world of tax recruitment, but have spent the majority of my career in customer success. I joined LinkedIn in 2017, where I’ve consistently worked with staffing customers—an industry I’m really passionate about. Today, I’m fortunate to lead an incredibly talented and diverse team of professionals who are dedicated to building strong, lasting relationships with our customers.Outside of my core role, I co-lead the Families @ LinkedIn Employee Resource Group (ERG). As a family-oriented individual and a mother of one, being part of this ERG is important to me, and I’m grateful to LinkedIn for fostering a culture that allows such opportunities.
- Website:
- linkedin.com
- Employees:
- 36309
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Manager, Customer SuccessLinkedin Jan 2022 - PresentLondonAs a leader within LinkedIn, I drive strategic operational priorities that strengthen our Customer Success function across the UK Staffing division. I lead a high-performing team of Customer Success Managers, ensuring our focus remains on delivering measurable value to clients and building long-lasting, impactful partnerships. I am passionate about creating a collaborative and supportive environment and I am dedicated to building a culture where team members not only excel in their… Show more As a leader within LinkedIn, I drive strategic operational priorities that strengthen our Customer Success function across the UK Staffing division. I lead a high-performing team of Customer Success Managers, ensuring our focus remains on delivering measurable value to clients and building long-lasting, impactful partnerships. I am passionate about creating a collaborative and supportive environment and I am dedicated to building a culture where team members not only excel in their day-to-day roles but also develop skills that contribute to their long-term career growth. Show less
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Principal Customer Success ManagerLinkedin Aug 2020 - Jan 2022London, England, United KingdomBuilding on my previous experience as a Senior CSM, I continued to partner with global staffing clients to enhance product adoption and drive impactful results. In addition, I supported the wider customer success organisation through hiring, onboarding and driving operational projects and priorities.
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Senior Customer Success ManagerLinkedin Jul 2017 - Aug 2020London, United KingdomAs a Senior Customer Success Manager, I collaborated with LinkedIn’s largest staffing clients to ensure they achieved maximum impact from our platform to meet their strategic objectives. My responsibilities included executing large-scale education programs, overseeing technical integrations, managing pilot projects, and coordinating with Regional Customer Success Managers to achieve global goals. By developing targeted strategies and measurable action plans, I built trust with both internal and… Show more As a Senior Customer Success Manager, I collaborated with LinkedIn’s largest staffing clients to ensure they achieved maximum impact from our platform to meet their strategic objectives. My responsibilities included executing large-scale education programs, overseeing technical integrations, managing pilot projects, and coordinating with Regional Customer Success Managers to achieve global goals. By developing targeted strategies and measurable action plans, I built trust with both internal and external stakeholders to deliver on our commitments as a reliable, value-driven partner. Show less
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Client Success DirectorMeltwater Feb 2017 - Jul 2017London, United KingdomThanks to the fast-paced and dynamic environment at Meltwater, I gained extensive experience across multiple teams and roles, which opened up valuable opportunities for career growth. Over the course of my time with the company, I developed a diverse skill set in sales, customer success, and management.The majority of my experience was within the client success team in London, where I managed a portfolio of clients while also leading a team. My focus was on building strong client… Show more Thanks to the fast-paced and dynamic environment at Meltwater, I gained extensive experience across multiple teams and roles, which opened up valuable opportunities for career growth. Over the course of my time with the company, I developed a diverse skill set in sales, customer success, and management.The majority of my experience was within the client success team in London, where I managed a portfolio of clients while also leading a team. My focus was on building strong client relationships, driving engagement with our platform, and consistently meeting monthly renewal and growth targets individually and as a team.In my final role at Meltwater, I was promoted to Client Success Director, where I took on leadership of a large, high-performing team. I was responsible for overseeing and driving critical initiatives such as strategic planning, forecasting, team training, and talent acquisition. This role involved ensuring alignment with organizational goals, and fostering a culture of continuous improvement. I worked closely with cross-functional teams to optimize processes, and recruit top talent to support the team's growth and success. Show less -
Senior Sales ManagerMeltwater Oct 2016 - Feb 2017Edinburgh, United Kingdom
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Client Success ManagerMeltwater Aug 2014 - Sep 2016London
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Account ManagerMeltwater Group Jul 2013 - Jul 2014London
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Recruitment ConsultantInvestigo Aug 2011 - Jul 2013LondonI started my career at Investigo in 2011, thriving in a fast-paced, entrepreneurial environment. As one of two people tasked with establishing a new tax desk, I focused on building strong relationships with both clients and candidates. Through this effort, I successfully secured a series of projects with FTSE 250 organisations, contributing to the growth and success of the business.
Leah Wilkinson Skills
Leah Wilkinson Education Details
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Sociology
Frequently Asked Questions about Leah Wilkinson
What company does Leah Wilkinson work for?
Leah Wilkinson works for Linkedin
What is Leah Wilkinson's role at the current company?
Leah Wilkinson's current role is Customer Success Leader @ LinkedIn.
What is Leah Wilkinson's email address?
Leah Wilkinson's email address is le****@****ter.com
What is Leah Wilkinson's direct phone number?
Leah Wilkinson's direct phone number is (415) 829*****
What schools did Leah Wilkinson attend?
Leah Wilkinson attended University Of Aberdeen.
What skills is Leah Wilkinson known for?
Leah Wilkinson has skills like Management, Account Management, Strategy, Leadership, Sales.
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Leah Wilkinson
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