Customer service and being a team mate was the in handling our monthly Audit of car deals in the Subaru, GMC, and KIA store. Handle all customer service calls, provided assistance to customers in warranty cancellations, work directly with lenders on getting all deals funding and stipulations handled in a timely manner , I have gained the knowledge by working daily in the following programs such as Dealertrack, CDK, Drive Centric, lender specific funding websites, while working directly with sales and finance managers on all car deals to provide the valuable assets of being s United team daily.