Leah Zakojc Email and Phone Number

I have taught dental hygienists, dental reception and dental assistant students. Courses taught have been: Abeldent, Dental Science, Dental Office Management I & II, Human Relations and Human Relations for the dental professional. I've been working as a part-time instructor at Durham College for almost 9 years.

Self-employed dental consultant hired to aid and assist the principle dentist with day-to-day operations, including staff recruitment, training and development, create office procedures and protocol manual and collection protocols to reduce open receivables. Implement marketing strategies targeted toward increasing client base and retention, as well as treatment planning and promoting elective or cosmetic procedures, creative marketing and pocess excellent communication skills.

Opened and managed office from it's infancy. Responsible for recruitment and selection, performance evaluations and staff schedule.Manage payroll. Outstanding inter-personal/organizational skills with professional attitude in person and on the telephone.Reception duties.High customer service in a professional and cheerful manner.Create office procedures and protocol manual.Treatment Coordinator for general dentistry including Invisalign and Implants and Periodontist.Ability to prioritize and work under pressure, punctual, detail oriented, and fast learnerExcellent verbal and written English skillsAccounts Receivable and Accounts payableStrong organizational and time management skills

Dental Office Manager, CDA, CDRManaged a large dental team including 3 specialists, management duties included but not limited to Training and Development, Recruitment and Selection and Perfomance Evaluations . In charge of Internal and External marketing and promotion. Established staff schedules and allocation of staff and ensure excellent patient care. Managed Accounts Receivables and excellent communication skills with principle dentist, team and clients. Bank reconciliations and deposits and write cheques. Insurance submissions and strong understanding of insurance communication as well as various insurance clauses and alternate benefits. As well as reception, treatment coordinating and dental assisting duties.