Leah Phelps Email & Phone Number

Newcastle, Nsw, Au

Singleton, New South Wales, Australia

Responsible for WorkPac's professional recruitment function across the country. Leading a dynamic team of recruiters to achieve industry leading recruitment outcomes across Mining, Engineering, Construction, HSE, Finance, Human Resources, Technical Services, and ICT markets.2023 - WorkPac RAP Working Group

Within this position I have lead the Southern Recruitment Team across South Australia, Victoria & New South Wales to deliver recruitment outcomes across the Industrial, Industrial Mining & Business Support markets. My responsibilities have included mentoring, support, training of new recruitment coordinators within our team, leading recruitment projects, system & compliance support, recruitment activities and assisting with the implementation of processes.

Australia

Alongside my role of Recruitment Coordinator & Recruitment Coordinator Team Leader I also am the Account Manager for Argyle Diamond Mine - (Underground Mine, Kimberley Region WA)As the Account Manager for our client Rio Tinto's Diamond Mine this role includes the daily management of personnel amongst Argyle Diamonds Mine based in a very remote location of the Kimberley region in WA. Argyle Diamonds ceased mining in November 2020 after 37 years of operating and producing more then 865 million carats of rough diamonds. As of January 2021 Argyle Diamonds Mine began their make safe strategy to begin rehabilitation.My responsibilities have include performance management of personnel, safety & management compliance, site based activities & the management of recruitment & onboarding of personnel.

Newcastle, Australia

As Recruitment Coordinator based in Newcastle NSW, I specialised in the blue collar recruitment of Industrial & Industrial Mining & Business Support. Responsibilities included management of Field Team Members, recruitment activities such as screening, interviews, reference checks & ensuring compliance within our policies and procedures.

Responsibilities included providing recruitment administration support to the Recruitment officer & Training and Development team which included but not limited to preparation of assessment centres, preparation of information sessions, preparation of interview activities and assisting with interviews & interview panel, preparation of the role out of the Community Services Diploma within the company, maintaining class modules and filing.

Responsibilities included providing recruitment administration support to the Recruitment officer which included but not limited to preparation of assessment centres, preparation of information sessions, preparation of interview activities and assisting with interviews & interview panel.

Charlestown, New South Wales, Australia

Responsibilities included providing administration support to the Case Managers & Case Workers.Duties included minute taking, data entry, review of grammar & spelling, maintaining records, filing, management of fleet vehicles and general administration tasks.

My role within NSC as Receptionist extends beyond simply answering the phone and puttingcalls through to department stakeholders. I am the first point of contact for all clients (andpotential client) enquiries. I represent NSC as an ambassador for our business, setting the tone forour customer service delivery standards.I ensure I uphold the core values and mission statement of Newcastle Security in theprovision of a transparent, quality and timely service in dealing with its customers, contractors,suppliers and fellow staff members.This role requires a knowledge base in alarm response/monitoring, patrol and guard protocols inorder to project a professional image, instilling confidence in persons making the enquiries.

Responsibilities included liaising with Sales Division both New & Used departments & provide problem solving solutions.

Front of House receptionist. Responsibilities included data entry, answering enquiries via telephone, email & face to face, processing of registrations and vehicle documentation & assisting with Service Counter.

NewsXpress located at the front of the store. Australia Post located at the back of store.Responsibilities included customer service, transactions, monies collection & housekeeping.

Front of House receptionist.Responsibilities included data entry, answering enquiries via telephone, email & face to face, processing of monies & processing bookings.I was employed casually for a summer position due to nature of industry & high traffic

NewsXpress located at the front of the store. Australia Post located at the back of store.Responsibilities included customer service, transactions, monies collection & housekeeping.

Mini Mba

Diploma, Human Resources

Certificate Iv In Human Resources

Certificate Iii In Business Administration

Certificate Iii In Events, Food And Beverage

Certificate Ii In Retail, Retailing And Retail Operations

This was completed through a Traineeship while studying for my HSC.

Hsc