Leaha Hitt Email & Phone Number

Pittsburgh, Pa, Us

> Recruiter for 18 automotive dealerships and two additional corporate departments> Maintained 35+ individual job roles, creation of effective job ads > Calendar management > Full life cycle recruiting sourcing, screening, and interviewing, setting up interviews for hiring managers, providing feedback and guidance, following up with candidates regarding next steps > Effective communication and relationship building with current and potential candidates, creating candidate funnels for future needs within the organization > Review of references, background, and motor vehicle reports for hiring potential new hires > Assisted with the acquisition of 400+ employees and 5 dealerships> Managed multiple tracking systems and software to track data and analytics for recruiting > Lowered turnover metrics year over year on the variable side of the operation in a high-turnover automotive industry > Managed project from discovery to implementation for companywide harassment and discrimination training course> Coordinating debrief sessions for harassment training for 8 locations, 900+ employees > Assisted in the development of a paid parental leave program that successfully launched in January 2023 companywide > Implemented employee review program with tracking metrics with improved company page visibility > Lowered turnover metrics year over year, 62% retention rate in 2022 on variable side of the operation in the automotive industry > COVID-19 task force: State unemployment laws for NC and SC during Furloughs and PPP loans> Assisted with companywide DE&I training programs for the management team

Raleigh, North Carolina

> Assist the General Manager> Plan and execute company luncheons and events> Purchasing liaison for dealership> Human Resource Liaison> Integrated and maintained new systems for dealership> On boarding of new hires> Reduce supply costs> Partner with departments and management to facilitate efficient and profitable environment> Manage all bank reconciliations> Prepare expense reports> Establish positive rapport with outside vendors> Advise on trouble shooting on site software and programs*Promoted to Human Resources*

Raleigh, Nc

> Streamlined dealership calls> Managed multi line phone system> Identified important executive calls and appointments> Solved customer issues and complaints in a timely manner> Assisting sales and finance departments*Promoted to Office administrator at Nissan location*

Wilmington, Nc

> Conducted needs analysis for businesses> Worked directly with business owners and executives> Boosted clients website traffic with social media strategies> Presented innovative presentations to executive decision makers> Partnered with web development teams to enhance functionality, user experience, and onlinebrand positioning advertising> Used site analytics and metrics to monitor success of campaigns> Worked with google docs and google calendars

Vestal, Ny And Wilmington, Nc

> Recipient of multiple positive reviews for dedication to excellent customer service> Trained new sales members> Advised customers on all wireless and home solutions> Prepared contract agreements> Reduced manager escalations by providing outstanding customer service solutions> Improved sales by exceeding sales goals by 120% and higher> Developed my skills by becoming Apple Certified

Binghamton, Ny

> Developed reputation as an efficient service provider with high levels of accuracy> Maintained productive relationships with vendors> Adjusted procedures as needed to maximize department's effectiveness> Kept count of inventory for department> Extreme attention to detail and color to asset customers with color matching andrecommendations based on needs

Myrtle Beach, South Carolina Area

> Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot> Trained and served as a peer coach for new sales associates> Handled all customer relation issues in a gracious manner and in accordance to company policy > Determined customer needs by asking relevant questions and listening actively to their responses.> Handled multiple secure internal computer software programs to provide efficient and secure customer transactions

Binghamton, Ny

> Worked directly with company President> Calendar management > Oversaw inventory, office supply purchases> Prepared, distributed payroll for staff> Preformed accounts receivable and payables duties> Executed contracts in timely accurate manner> Monitored employee work, developed improvement plans> Daily use of Microsoft suites, Quick books, inventory management systems