• Oversaw service operations and strategy for 4 departments, serving 500 residents and 100+ staff• Managed 5 direct reports; provided coaching, tools, and support to expand leadership capacity• Monitored operating and capital budgets of $11M+; consulted team on areas to cut costs while maintaining quality services amidst rising inflation• Reported to CEO and collaborated with Executive Team on key initiatives; contributed to or oversaw varied plans spanning 1-15 years including the work, strategic, and master plan• Received Star Award from CEO for exuding core values• Selected to represent Carol Woods as Board Member for Hope Renovations• Spearheaded staff survey for strategic planning including developing e-survey in Qualtrics, distribution, and analysis of 162 qualitative surveys • Authored material used for the Board of Directors’ Future Visioning Master Plan on Inclusion, including guiding principles, trend data, and recommendations • Increased departmental Great Place to Work score 24% within one year by partnering with team to enhance communication, climate, and structure• Introduced new technology to advance efficiencies, enhance communication, and data collection• Encouraged staff across the organization to share and implement new ideas• Co-chaired and formed Carol Woods’ first staff DEI initiative, the Inclusive Workplace Task Force; laid groundwork for strategic efforts including the charge, budget, and process map • Created culture of continuous improvement by initiating processes to evaluate services; used data to inform operational changes • Fostered community through personal presence, programming, and open door policy; used events and forums as platforms to get feedback and provide updates to staff and residents• Presented at Shared Employee Experience Day on Cultivating a Culture of BelongingService:• Quest Upstream Coach, 2021-2022• Founding Co-Chair of the Inclusive Workplace Task Force, 2020-2022• Friend Volunteer, 2020-2022

• Led strategy and program execution for 3/10 career sectors; served as Lecturer for career course and delivered original, comprehensive programs with resources including workshops, guides, assignments, checklists, and videos• Successfully managed both students and employers in the healthcare sector for 1.5 years, resulting in the program achieving top 3 ranking by Bloomberg Businessweek for top 2017 MBA hires • Conducted annual business review and presented to MBA leadership team on 3 departmental areas; report included key data, trends, outcomes, challenges, and goals• Served as Diversity & Inclusion Lead for the Career & Leadership Team • Instructed 4 sections of the course, “Shaping Leaders for Career Success” • Co-managed Career Mentor Program, including the matching process, training sessions, managing assignments, monitoring mentorship deliverables, and grading students• Developed virtual summer program to prepare Consortium Fellows, incoming MBAs primarily from underrepresented backgrounds; achieved 4.5 / 5.0 score for the effectiveness of training; 98 interviews and 33 internship offers were received across 24 students• Drove diversity career fair preparation across 5 degree programs, accessible to 1.6K students, including programming, resources, and evaluation for 6-member coaching team• Conducted the first quantitative assessment of all MBA diversity career fairs to better understand the student experience, success factors, and conference outcomes; data was used to revamp student programming• Strategized with leadership on messaging, initiatives, programs, and events for diversity clubs and the greater student body as C&L’s lead for diversity and inclusion and member of the MBA Climate for Diversity & Inclusion Team• Training: ADA, Green Zone (Veterans), HAVEN (Violence Survivors), Mental Health First Aid, Safe Zone (LGBTQ+), Unconscious Bias Service:• MBA Climate for Diversity & Inclusion Team, 2017-2019• Carolina Black Caucus, 2018-2019

• Managed career programming for 2 of 4 degree areas and conducted needs assessment through focus groups, surveys, and gap analysis; used findings to develop new initiatives and improve career services• Coached ethnically diverse students from across all 4 programs, including distance learners; achieved 94% rating for quality of coaching• Planned, organized, and facilitated employer and alumni events such as Night with Industry and Industry Roundtables • Led Pratt’s D&I Staff Subcommittee and partnered with Student and Faculty Subcommittees; served as Interim Co-Chair• Delivered engaging workshops in five-fold career development series such as Interviewing and Cover Letters • Piloted Virtual Interviews & Beyond, a comprehensive mock interview event that offered behavioral, case, and technical interviews in phone, video, and face-to-face formats; devised guide to help students prepare • Served as Career Advisor for several student organizations including the Consulting Club, Finance Club, Customer & Brand Engineering Club, and Career Development & Alumni Relations Committee• Evaluated programming, initiatives, and materials to improve career services offered to students• Interviewed prospective students for Pratt Professional Masters Programs and provided recommendations to Admissions Service:• Pratt Diversity & Inclusion Committee, 2015-2016• Career Ambassador Team Mentor, 2014-2016• Martin Luther King, Jr. Commemoration Committee, 2014-2016

• Led career services for K-State’s College of Engineering, comprised of 3.3K Undergraduate, Master's, and Ph.D. students• Chaired the Engineering Career Fair, attended by 150+ employers; managed $50K budget, advertising, planning, and execution• Seamlessly transitioned the annual Engineering Career Fair to two-day event, resulting in a 13% increase in revenues, 18% increase in attendants, and maxed out registration for both years that I served as Chair • Appointed by the Associate Provost of Diversity to serve as Professional Development Coordinator for MAPS, a bridge program designed to recruit, retain, and graduate multicultural first-generation college students• First and only Assistant Director requested to serve on the College of Engineering Dean’s Advisory Council; presented to employers regarding understanding and managing Millennials and facilitated corporate engagement sessions• Supervised 5 employees and devised methods to recruit, train, develop, and recognize each team member• Equipped diverse talent with job search skills to ensure competitive edge in the job market and drive placement success• Developed and presented workshops regarding varied career-related topics including networking, resumes, cover letters, interviewing, job search strategies, career fair success, and CES services• Co-wrote Campus Recruitment and Engagement Plan that is now used as a template in the department for employer outreach• Presented 80 engaging workshops to 2.3K students annually related to varied career topics • Worked independently and collaboratively with Deans, Employer Relations Coordinators, and the Foundation to manage and cultivate employer relationships Service:• Guide to Personal Success Mentor, 2011-2014• Commerce Bank Presidential Awards for Diversity Committee, 2011-2014• Faculty Senate Nominee, 2013• Week of Welcome Volunteer, 2013• Student Alumni Board Review Panel, 2012-2013• All-University Campaign, 2012

• Advised freshman and undecided students from across 9 colleges• Oversaw non-college specific outreach efforts for 18 departmental employees across 140 programs serving 1.9K students• Supervised a team of staff and monitored Visitors Services to ensure employers, students, faculty, and other guests had a strong positive experience• Chaired the Part-Time Opportunities Fair and managed advertising, planning, coordination, and budgetService:• Guide to Personal Success Mentor, 2011-2014• Commerce Bank Presidential Awards for Diversity Committee, 2011-2014• Black Faculty & Staff Alliance, 2011-2014• Student Alumni Board Review Panel, 2012-2013• Week of Welcome Planning Committee, 2012 • Silver Key Selection Committee, 2012• New Faculty Institute, 2011-2012

• Supervised staff as On-site Manager for Northwestern Mutual • Offered training, support, and coaching to ensure that retention rates, job satisfaction, and employee morale remained high• Directed recruiting efforts for a sundry of national and international Fortune 500 companies, including Wells Fargo and Xerox• Provided full-cycle recruiting, including talent search, screening, interviewing, testing, onboarding, hiring• Worked diligently in fast-paced environment to drive increased service utilization and sales in challenging economy contributing to $9M in sales and $500K in net operating profit annually• Used resources and network to grow talent pipeline including universities, career fairs, professional and community organizationsService:• Volunteered at local high schools and colleges to offer resume critiques and mock interviews to students• Participated in volunteer events at headquarters such as "World of Work - Envision Your Career"

• Managed the Community-University Partnership (CUP) grant program including budget and selection of awardees• Recruited and advised students for the Cultures & Communities certificate• Doubled certificate program enrollment and grew CUP grant applicant pool through concerted outreach efforts• Collaborated with staff to plan and implement various programs on-campus and in the community• Represented the department at fairs, community, and on-campus events

• Served on the selection committee for both research programs; recruited and interviewed prospective Scholars• Contributed to grant writing resulting in 5 years of additional funding; managed annual program evaluation including collecting, analyzing, and reporting data to the U.S. Department of Education for grant maintenance • Worked with staff to plan and implement scholar programming, including the 8-week summer research program• Assisted Scholars with applications for graduate school programs and research projects• Helped create a sense of solidarity and community among Scholars while providing guidance and direction to foster personal, academic, and research success• Attended national and regional research conferences, college fairs, and campus visits to support ScholarsService: • Links, Peer Mentor• Junior Achievement, Volunteer• UWM Black & Gold Committee, Member• Golden Key International Honour Society, Volunteer Coordinator