Leahanne Thomas Email and Phone Number
Leahanne Thomas work email
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Leahanne Thomas personal email
Greetings and welcome to my LinkedIn profile! I am a results-driven professional known for creating innovative solutions and driving impactful change. Currently serving as a dedicated COO and Integrator in the non-profit sector, I leverage my expertise in problem-solving and strategic leadership to make a meaningful difference in the lives of others.My career journey has been marked by pioneering new ideas and crafting transformative programs. Whether conceiving cutting-edge products or refining existing services, my passion for creating, innovating, and envisioning new possibilities drives my approach. I excel at fixing, building, and optimizing processes, ensuring that every initiative I undertake evolves into something better.Embracing the unknown and exploring new horizons comes naturally to me. My openness to fresh perspectives and uncharted paths has been instrumental in not just adapting to change, but thriving in it. I am unafraid of taking calculated risks to pursue innovative ideas that have the potential to reshape work.Intuition and curiosity serve as my guiding forces. By keenly observing and anticipating unmet needs, I consistently pinpoint opportunities that others might overlook. This innate ability to understand unspoken requirements fuels my drive to create meaningful impact continuously.I bring a unique blend of passion and expertise to each endeavor, committed to driving positive change that deeply resonates. As an advocate for helping individuals find their purpose and dream job, I also run a thriving career coaching business. Guiding others to realize their potential and find fulfillment is a calling I hold dear.If this resonates with you, let's connect. I am here to channel my energy, expertise, and enthusiasm into every venture, and I invite like-minded individuals to join me on this journey."PrinciplesYou" Archetypes - Inventor, Thinker, Quiet LeaderEnneagram - #9 - Peacemaker
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Chief Operating Officer And Chief Transformation OfficerNational Minority Supplier Development Council (Nmsdchq)Washington, Dc, Us -
Chief Operating OfficerNational Minority Supplier Development Council (Nmsdchq) Feb 2022 - PresentWashington Dc-Baltimore AreaIn my most recent role, I lead the transformation of a 50-year-old non-profit organization supporting minority businesses to meet expectations of evolving economy, industries, and stakeholders within the procurement and supplier diversity space. Steer all aspects of strategic planning, organizational design, process improvements, technology migrations, and stakeholder/employee satisfaction. • Oversee and direct day to day operations of the national organization.• Lead Board governance strategy and reorganization.• Designed newly reimagined products, services, and offerings.• Executed process changes to align operations to strategy. • Lead IT migration, and full organizational redesign both internally and externally facing.
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Career CoachLt Coaching Jun 2017 - PresentWashington Dc-Baltimore AreaProviding professional coaching to individuals on career development, career growth and finding purpose and meaning through contribution to others. -
ConsultantBusiness Talent Group Jun 2017 - Feb 2022Washington Dc-Baltimore AreaDuring this tenure, I delivered thought leadership and technical/operational support to various companies in a close tie with a team of notable management consultants and commercial executives. -
Vp Network - Maryland & DcAnthem Jan 2015 - Jul 2017Washington Dc-Baltimore AreaI championed a world-class commercial overall vision and road map, while leading operational realignment to meet the new structure's target KPIs and goals. I developed process-improvement initiatives to eliminate pain points and boost customer satisfaction in a highly competitive technology environment. I compiled and evaluated performance data to identify notable areas for improvement and more effective resource management. I built a community-based care model, including social work, case management, and community outreach into PCP practices.• Introduced key process change for operations across MD and DC markets; surpassed established SLA metrics and eliminated backlog.• Engineered and led nationally adopted process change for internal account management/provider relations staffing.• Oversaw successful network expansion for bid to enter the DC market, partnering with key community partners & stakeholders.• Designed a novel program to embed clinical support into physician practices, advancing clinical outcomes. -
Chief Operating Officer - Unitedhealthcare Of Mid-AtlanticUnited Health Group May 2008 - Dec 2014Elkridge, MarylandDuring this role, I implemented process changes throughout claims and configurations, HEDIS and quality management, audit development and response, call center, clinical management, pharmacy, prior authorization, utilization management, vendor management, and marketing. I engaged with our executive leadership to align our commercial operations, objectives, and policies. I oversaw end-to-end project management functions, from early conception to final execution and evaluation. • Established and cultivated partnerships with key stakeholders to implement community-based outreach programs such as access to care, wrap-around social services, and other programs to address social determinants of health.• Spearheaded programs to advance call center training, STARs, HEDIS encounters/medical records enhancement, 2-prong ER diversion program, network resizing, full claims system migration, NCQA readiness, and marketing realignment.• Drove strategic planning for the organization, creating work and execution plans for associated work.• Led strategic vision, created a roadmap, and supervised team accelerating operational effectiveness; recognized as became #1 (out of 10 competitors) trusted partner and thought leader in account management.• Administered systems to track progress across departments, achieving quarterly and annual goals by setting, tracking, and managing key performance indicators and establishing a team culture of performance accountability throughout marketing, network management, claims, call center, quality assurance, and medical management, exceeding contract SLAs.• Optimized operational efficiencies and removed pain points through continuous process improvement.My additional experience includes the following:Compliance Officer, Maryland Physicians Care, Elkridge, MD
Leahanne Thomas Education Details
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Public Administration -
Political Science And Government -
Smithtown Hs East, Long Island, NyGeneral Studies
Frequently Asked Questions about Leahanne Thomas
What company does Leahanne Thomas work for?
Leahanne Thomas works for National Minority Supplier Development Council (Nmsdchq)
What is Leahanne Thomas's role at the current company?
Leahanne Thomas's current role is Chief Operating Officer and Chief Transformation Officer.
What is Leahanne Thomas's email address?
Leahanne Thomas's email address is le****@****oup.com
What schools did Leahanne Thomas attend?
Leahanne Thomas attended University Of Baltimore School Of Law, North Carolina State University, Loyola University Maryland, Smithtown Hs East, Long Island, Ny.
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Leahanne Thomas
Baltimore, Md
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