•Assist buyers and sellers with Real Estate transactions in the Greater Triangle areaManage contact database, nurture and convert leads to sales while always representing the best interest of my clients•Manage process from lead to closing including contract creation, negotiations, inspections, Due Diligence, and repairs •Effectively communicate with lenders, attorneys, inspectors, and real estate agents to ensure a timely and seamless process

•Strategize to develop annual marketing plans then take responsibility for implementing and managing those plans throughout the calendar year•Collaborate with staff and agents to create and implement systems and process improvements to provide efficiency, increased productivity, and cost savings•Manage training schedules and calendars, conducting bi-weekly group training on various topics, providing 1:1 training, and responding to ongoing questions•Create and maintain systems to manage all inbound sales leads to generate growth•Manage company’s SEO and Adwords for Google •Responsible for development and content of all company media efforts including paid social media ads, company reviews, press releases, blogs, and company website•Specialist in ERA related business processes and ZAP Platform providing training and guidance to staff and agents•Assist agents with their personal marketing endeavors

•Work with Cisco Internal Sales Teams, Cisco Partners, and Customers within US, Canada, and Latin America on post-sales order activities with a focus on seamlessly guiding orders through the supply chain •Interface directly with manufacturing and logistics to resolve issues and expedite orders to promote a positive customer experience•Selected to participate in pilots including OneCommercial and OneEnterprise which directly supports Account Teams•Cross Trained in pre-sales order management activities including deal/opportunity creation and discount adjustments for the Sales Team•Extensive use of Cisco tools including Cisco Commerce Workspace, Sales Force/CRM, My Cisco Workspace, CVENT, among others

•Continued all marketing assistant responsibilities•Led the development, implementation, and execution of all marketing events •Executive creator and designer of all mass marketing materials along with mass delivery of these materials to current and prospective clients

•Key contributor in the development, implementation, and execution of marketing events including the Wake County Parade of Homes for Linda Craft and Team, promotional events during Carolina Hurricane hockey games, and other team events•Responsible for creating and maintaining various marketing media including lindacraft.com, realtor.com, trulia.com, and craigslist.com•Task included creation of visual tours, post cards, promotional flyers, brochures, and blogs. •Proficient in the use of various marketing tools and software including Adobe, Lightroom, PowerPoint, Excel, Pinterest, and Twitter•Provided excellent customer service when receiving customer phone calls and inquiries

Lead and instruct the varsity cheerleading team for both the football and basketball seasons. Organize practices and prepare information to distribute to parents. Clearly articulate skills and techniques to improve the team talent level. Serve as a mentor to cheerleaders and their peers.

Lead and instruct the JV cheerleading team for both the football and basketball seasons. Organize practices and prepare information to distribute to parents. Clearly articulate skills and techniques to improve the team talent level. Serve as a mentor to cheerleaders and their peers.

•Provided training to new staff members on rules and procedures of the organization•Assisted in the development of monthly staffing schedules, handled money, and assisted in the opening and closing of daily operations•Provided excellent customer service and networked with customers as they dined and played