Leah Carrubba, M.Ed. Email & Phone Number

Austin, Tx, Us

Round Rock, Texas, Us

Dell Financial Services L&D team- Collaborate with senior sales leadership to design & develop annual sales kickoff for 2k sales makers worldwide.-Manage all aspects of APEX Custom learning & development curriculum supporting internal, channel Partner & Distributor sales teams globally. - Plan & co-facilitate monthly virtual sales training webinars enabling the global DFS sales teams to effectively position payment solutions including APEX as-a-service and multi cloud offers. -Scope, analyze and collaborate deeply with sales leaders globally to design sales training roadmaps, effectively preparing sellers to support our customers and partners in achieving their business goals. -Project manage the CFO L&D Advisory Committee supporting the development and best practice sharing across five (5) Dell Technologies learning & development organizations.- Design, cohost and edit Leading with APEX podcast series providing just in time learning opportunities for the DFS sellers.- Collaborate with stakeholders and subject matter experts at all levels to scope, design, implement and evaluate virtual and OnDemand sales training.Game Changer Awards - 2023 & 2024

Round Rock, Texas, Us

Round Rock, Texas, Us

Round Rock, Texas, Us

-Use the ADDIE model to analyze and develop selling skills methodology courses for a global internal and partner sales audiences. -Collaborate cross-functionally with key sales and L&D stakeholders to design training aligned to sales competencies and business goals.-Conduct curriculum analysis and make learning paths recommendations.- Facilitate and certify a global training delivery team on new and updated content through "train-the-trainer" sessions. -Design sales skills courses in a variety of modalities including elearning, video, Instructor led and vIrtual instructor led.- Mentor L&D advisors (colleagues) on strategic program management, innovative curriculum development and design skills. - Designed, managed and co-facilitated +60 channel partner training events focused on upskilling sellers on as-a-service payment solutions. #DellApex

Santa Clara, California, Us

Responsible for managing the sales enablement programs for the WW Commercial Client and Professional Graphics segments. Collaborated with cross-functional teams and leaders at all levels to design training and tools with the goal of improving performance and increasing ROI. Conducted quarterly curriculum strategy sessions and executed plans on a global scale. Developed sales tools, e-learning and blended learning courses, facilitated virtual instructor led training (VILT) for a global audience including internal sales teams, channel partners, resellers and distributors. Evaluated knowledge, behavior change, skills development and results of training and enablement tools.Recognition: +Spotlight Award - Innovation - AMD+Spotlight Award - Global Sales & Marketing Summit - AMD+On the Spot Award - Liaison Resources (contractor)

Work with business units owners to analyze training needs.Collaborate with subject matter experts (sme's)to design training content.Use instructional design tools/ methods to develop engaging instructor led & web-based coursesWork with training coordinator to evaluate learner comprehension/compliance. Evaluate knowledge, behavior change, skills development and result of training and enablement tools.

"Customer Service is the provision of service to customers before, during and after a purchase." Service Excellence Educators (SEE) specializes in staff and organizational development. My focus is on customer service and retention. Customizing courses to suit the size and scope of your companies workforce. ...because service excellence is an integral part of meeting customer’s needs.Assess full life-cycle corporate efficiencies for restaurant, museum, and fitness facility owners through targeted focus groups and informational interviews. Design goal oriented, change-management strategies and employ tactics such as staff mission-specific training sessions to carry them out throughout all levels.

Columbia, Maryland, Us

Training & Organizational Development Department - Collaborate to design course curriculum and facilitate a variety of courses including; member service and retention, new employee training, and sales strategy.

Columbia, Maryland, Us

Led a seven department management team, oversaw operations of a 60,000 sq ft health and fitness facility with seven direct and 150+ part time employees. Exceed revenue quota and contained cost while responsible for all aspects of member and facility management. Oversight of a multi-million dollar renovation while maintaining less then 5% member attrition rate.

Columbia, Maryland, Us

Designed fitness programs, prescribed exercise routinues, testing and assessments for children, youth and adults. Developing and facilitating group fitness classes including BOSU, group cycling and core training.

Board member and president for a professional network of athletic, health, fitness, racquet and sports clubs. Non-profit regional trade association and an affiliate of IHRSA.

Columbia, Md, Us

Wrote course curriculum and taught undergraduate level courses as part of adjunct health and fitness department faculty.

Masters, Education Guidance & Counseling

Bachelor Of Science (B.S.), Sports Management

Associates Of Arts, Business Management