Leah Concepcion Email & Phone Number

Houston, Texas, United States

Oxon Hill, Maryland

Washington, District Of Columbia

Cambridge, Md

-Responsible for ensuring all banquet events go off on time and are according to guests needs.-Managed banquet servers and captains, making sure they were on task and in their work areas.-Witnessed the process of disciplinary action.-Utilized ability to multi-task and prioritize my time.-Monitored beverage costs as part of my mini-management project.

Harrisonburg, Virginia

-Prepared food for a facility that can accommodate over two thousand customers.-Instructed in food handling safety procedures.-Utilized waste reduction techniques.-Learned the ability to remain composed in high-stress situations.

Williamsburg, Virginia

-Collaborated in a team environment to create quality customer service.-Gained problem solving and customer service skills.-Trained other servers in the policies and procedures of the establishment.

Williamsburg, Virginia

A 120 hour mentorship program shadowing different departments of the Williamsburg Inn, the Williamsburg Lodge, and the Williamsburg Woodlands. Departments I experienced were: Conference Sales, Front Desk, Events, Housekeeping, and Food and Beverage.