Leah Craig Email & Phone Number

Assigned daily sales leads, specialized in sales as well as building lasting relationships with clientele and provide excellent customer service to both new and return clients. Kept track of sales progress and weekly numbers/personal progress. Specialization and training with "one-touch" sales, followed a relaxed yet personalized company standard for presenting product and selling construction products and home improvements.

Pittsburgh, Pennsylvania, United States

Provided exceptional customer service at the flagship store for Field & Stream (closed Jan 2021). Also assisted in the opening of the Ross Twp. Warehouse Clearance Store (opened March 2021).Managed the front end zone of the store. Handled financial assets, made management level decisions. Kept track of sales progress and customer satisfaction. Oversaw, managed and trained cashiers, instilling company policy and keeping track of their sales and progress. Promoted the company and its hard & softline brands.Assisted in all departments as needed as a senior experienced employee, also trained and managed new employees in other departments than my titled department.

Greater Pittsburgh Area

• Assisted with establishing bids for commercial and residential jobs• Managed and trained employees and trainees• Worked as a part of a team and provided outstanding customer service through effective communication with clientele*family-owned and operated. I grew up helping with the business, then when I got older I was able to manage and help run this business.

Cranberry Township, Pennsylvania, United States

Equine and Poultry Specialist, educated and assisted customers with different needs regaurding thier idividual needs. Provided excellent customer service, assisted in frieght flow and daily restock.

Pittsburgh, Pennsylvania

⬧ Making sales goals and promoting the brand.⬧ Keeping the store organized and clean, keeping up with product replenishment.⬧ Providing outstanding customer service to customers and clientele.

Pittsburgh, Pennsylvania

Learn to Skate and Learn to Play coach. Power Skating. Private lessons.

Pittsburgh, Pennsylvania

Making sales goals and promoting the brand.Keeping the store organized and clean, keeping up with product replenishment.Providing outstanding customer service to customers and clientele.Top 50 Associates in the US in sales.

Cranberry Twp, Pa

Provided exceptional customer service at the flagship store.Managed the front end zone of the store.Promoted the hard and softline brands, as well as kept track of customer holds, processed returns and technology items.Placed online orders with customers, took care of phone calls and FAQ's.Handled financial assets and kept track of sales progress and customer satisfaction.Made management level decisions.Oversaw, managed and trained cashiers and kept track of their sales and progress.

Greater Pittsburgh Area

• Cleaned Ice during media time-outs.• Interacted with fans on and off ice, during both men’s and women’s ice hockey games.• Managed and updated the RMU Ice Crew twitter account.• Promoted the RMU fanbase during the 2014 NCAA Tournament in Minnesota.

Greater Pittsburgh Area

In charge of oversight within the Highmark Kids Zone area, making sure of order and the best of customer satisfaction. Speaking and working with the Penguins fanbase. Teaching children basic hockey knowledge.

High School, Marketing/Sports Management/Management

Activities and Societies: CCAC Huskies (Coach)

Education record