Results driven Office Manager in the competitive market of global used machinery suppliers. Specialising in High Speed Punching Presses and Wire forming Machines. Main duties are implementing and maintaining office systems. Accounts maintenance and recording. Customer relations and services. Publicity and advertising including updating and maintaining our company social media presence. Executive PA to Director and sole owner.

•Orchestrated and facilitated the weekly forecast review with the Sales Management team.•Provided required scheduled reporting, analytics and business intelligence.•Ensured the availability and provision of relevant bookings, pipeline and forecast reports and dashboards to sales management.•Assisted sales management with specific report and dashboard requests to support strategic and tactical initiatives. Enabling the Sales force to understand and utilize existing dashboards and reports.•Supported the effective use of the corporate CRM system to raise sales force productivity.•Implementation and execution of marketing plans

Managed the day to day performance and the smooth running of all services and 3rd party suppliers within the offices. This included maintenance, cleaning, catering, office moves and desk planning, staff car parking, health & safety, post room services and the front of house reception and meeting rooms. To plan, direct, and oversee building operations and services over three separate sites.• Project managed the renovation of the warehouse facility converting to four vehicle studios. Managing and implementing SLA’s relating to each studio and maintaining working relationships with clients – Jaguar Land Rover / Aston Martin.• Launch events and discreet external product previews without the need for public exposure.

Stonen Limited hotel owners and operators for Holiday Inn Express and Hampton by Hilton hotels under license agreements with global hotel organisations IHG and Hilton. Directly responsible to the director assisting with administrative and operational duties.•Development of 63 apartments in Mallorca from planning to completion.•Managed letting and maintenance of the director’s personal property and effects.

Bdht was formed in March 2004 as a result of a large scale voluntary transfer (LSVT) of homes from the local authority, Bromsgrove District Council (previous employer 1995 – 2004)•Managing a team of housing officers and housing assistants•Ensuring targets are met within budgetary constraints•Managing nuisance orders, collecting information and attending court hearings•Recruiting, supervising and training staff•Identifying housing needs•Developing new housing schemes•Building relationships with the community•Interpreting and implementing housing legislation

Administration of all office procedures to support the Director of Housing for the North West District