Leah Doan Email & Phone Number

South Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

•Build and nurture strong, trust-based relationships with clients by understanding and finding solutions to their business operational needs across 5 locations in Melbourne•Conduct tours, prepare proposals and comprehensive contracts, outlining terms and conditions for companies from start-ups, SMBs, SME and large enterprises•Develop and maintain a robust pipeline to report to the Head of Commercial •Possess in-depth and intimate knowledge of CreativeCubes.Co and associated brands •Develop effective strategies that have a positive and measurable impact on exceeding targets•Work autonomously and collaboratively to achieve individual and company forecasts•Liaise with brokers, real estate agents and stakeholders to ensure the growth of CreativeCubes.Co and associated brands

Melbourne, Victoria, Australia

MicDrop is located inside all 5 CreativeCubes.Co locations. Whether it’s an intimate or large event, MicDrop offers a unique combination of event spaces, differing in sizes and layouts, that provide the ultimate flexibility when hosting anything from team offsites and workshops, to seminars and conferences, even networking and celebratory functions.• Successfully identified and qualified new sales opportunities across 4 events spaces using multiple platforms including our website and venue search engines • Conducted site inspections, prepared event contracts and processed invoicing•Effectively negotiated to maximise venue space utilisation based on demand, optimising revenue and client satisfaction• Performed sales strategies to drive revenue growth, and presented at weekly sales meetings for alignment and feedback• Maintained consistent and clear communication with the operations team, providing them with detailed event documentation and briefings• Ensured meticulous attention to event details, allowing for smooth event execution from start to finish

Melbourne, Victoria, Australia

• Greeted guests/ visitors/ members from the front desk by delivering excellent customer service• Conducted member onboardings, including space tours and inductions, whilst maintaining activities within CRM system • In-depth knowledge of all members and companies to drive initiatives to support each company’s growth• Performed regular building checks to ensure cleanliness and upkeep• Efficiently managed the event sales and coordination process using Tripleseat• Created floor plans, supervised event setups and audio visual equipment • Handled and arranged external catering and security teams while scheduling the operations team• Developed contingency plans for unforeseen disruptions or emergencies• Obtained post-event evaluations to assess the success of events and gather feedback from clients, attendees and suppliers• Implemented sustainable and environmental practices to reduce environmental footprint

Melbourne, Australia

Venuemob is a discovery platform to compare and book function facilities making it easier for people to discover great venues around Australia. It is the leading event technology space in the Asia Pacific Region, and works with thousands of venue partners and global branded clients. •Qualified and managed inbound corporate leads received via the VenueMob website, email, phone and via referrals•Guided clients through the entire booking process: from initial consultation and recommendation, through to collating proposals and negotiation, to secure the perfect event space•Proactively followed-up active leads to maintain a strong sales pipeline and conversion rate •Strengthened and retained key high-value corporate client accounts – e.g $300k+ event spends•Prime contact for business development opportunities•Attended weekly team and sales meetings

• Provided warm, friendly and professional customer service to all VenueMob clients via phone and email• Managed social event leads by providing prompt information, quotations, venue recommendations and organised site visits to make a booking• Developed and maintained relationships with venue and business partners to obtain accurate information for clients and update internal database• Provided recommendations to improve product systems and assisted in the change over of an internal CRM

Platinum Events are a team of Event Management students undertaking Project Management as part of the final year of their course. This event was a Trivia Night & Silent Auction for Auburn High School.Responsibilities:• Event Coordination including venue management, operations, promotions, entertainment, catering, styling & sponsorship• Developed and maintained a strong relationship with the client, ensuring their desired outcome was achieved within the budget• Managed the team, effectively delegated work and maintained regular communication • Contacted potential stakeholders to promote the event & secure sponsorships• Organised regular team meetings to track progress and resolve any issues that may have arisen • Design event marketing material in accordance to the client’s marketing strategy • Designed and collated team and client documentation — Proposals, manuals & reports• Collated data and feedback to develop a post-event reflective report Achievements:• 98 guests attended the event• Successfully raised $4,700 for Auburn High School• Secured sponsorship items from multiple Melbourne Icons including Luna Park, Enchanted Adventure Garden and Puffing Billy

This event was the first undertaken by the Platinum Events team, a Fundraiser Dinner focused on raising awareness and funds for Cystic Fibrosis Victoria.Responsibilities:• Event Coordination including venue management, operations, promotions, entertainment, catering & securing sponsorship• Developed and maintained a strong relationship with the client, ensuring their desired outcome was achieved within the budget• Contacted potential stakeholders to promote the event & secure sponsorships• Produced detailed event documentation — Individual and team timelines, stakeholder contact lists, budget, running sheet, floor plan• Prepared meeting agendas and held regular team meetings• Developed marketing strategies and designed event marketing material • Coordinated staff requirements and conducted staff briefings/debriefings• Established a team code of conduct • Hosted the event by making a welcoming speech, conducting a raffle and a thank you speech • Collated data and feedback to develop a post-event reflective report to determine the success of the eventAchievements:• 64 guests attended this event• Successfully raised over $2,000 for Cystic Fibrosis Victoria• Secured sponsorship items from multiple companies including Thank you Movement, Bega Cheese, Business in Ballooning and Summer Scents Beauty

Diploma Of Events Management

Bachelor Of Social Science, Psychology