Leah L. White Email & Phone Number

Provide leadership in the holistic development of the library’s organizational culture, practices, andsystems to improve the overall effectiveness of the library staff and organization.

Wilmette, Illinois, United States

-Oversee and manage library public service operations collaboratively with, and in the absence of, the Director-Coordinate and supervise the operations of the Adult Services, Youth Services, Digital Services, Circulation, and Shelving/Switchboard Departments-Serve as a member of the leadership team, attending and facilitating meetings, as well as participating in strategic planning and policy development

Oversee all staff learning and development, with a focus on staff experience and support. Serve as a member of the library’s leadership team, assisting with the execution of strategic goals. Identify skill gaps on staff and design training to support learning. Lead project teams to support the development of new tools and services for staff, such as a new performance management system, the creation of service standards, a leadership coaching session tool based on the Gallup Strengthsfinder… Show more Oversee all staff learning and development, with a focus on staff experience and support. Serve as a member of the library’s leadership team, assisting with the execution of strategic goals. Identify skill gaps on staff and design training to support learning. Lead project teams to support the development of new tools and services for staff, such as a new performance management system, the creation of service standards, a leadership coaching session tool based on the Gallup Strengthsfinder system, and a set of core skills capacities for all staff across the organization. Core member of the strategic plan development committee. Serve as a coach for supervisors and managers. Develop and facilitate training on a wide variety of topics including de-escalation, COVID-19 safety guidelines and protocols, supervisory skills, and giving and receiving feedback. Develop and communicate content for the library’s intranet, including the creation of a FAQ system for common procedural and policy questions. Onboarding all new staff and assist with knowledge transfers for retiring staff members. Show less

Lake Zurich, Il

Lead a team of 18 staff members. Manager of Information Desk, which provides reader's and viewer's advisory, passport processing, room booking and program information, digital downloading assistance, and technical guidance. Head of the Popular Materials department, which includes Information Desk, Teen Services, Reader's Services, and the library's makerspace, Forge. Chair of Social Media and Makerspace committees.Member of the renovation team, which oversaw the renovation of the Teen… Show more Lead a team of 18 staff members. Manager of Information Desk, which provides reader's and viewer's advisory, passport processing, room booking and program information, digital downloading assistance, and technical guidance. Head of the Popular Materials department, which includes Information Desk, Teen Services, Reader's Services, and the library's makerspace, Forge. Chair of Social Media and Makerspace committees.Member of the renovation team, which oversaw the renovation of the Teen, Children's, Makerspace, and Adult Reference departments. Assisted with the planning of the new Teen space and makerspace. Coordinated directly with vendors to communicate about new furnishings, shelving, and spaces. Oversaw major shelving shifts and collection changes to accommodate new areas. Show less

Helped facilitate off site book sales and assisted with author events.

Northbrook, Il

Created the library’s first Social Media Committee, which has since seen an increase in interactivity. Increased Reader Services department’s online presence with both the website and social networks. Continue to create technology training materials and opportunities for library staff. Began outreach efforts at local Metra station to promote new services. Created Books on Tap, the library’s off-site book club. Research, write proposals and assist with the efforts to purchase and implement new… Show more Created the library’s first Social Media Committee, which has since seen an increase in interactivity. Increased Reader Services department’s online presence with both the website and social networks. Continue to create technology training materials and opportunities for library staff. Began outreach efforts at local Metra station to promote new services. Created Books on Tap, the library’s off-site book club. Research, write proposals and assist with the efforts to purchase and implement new products to increase services and make them more efficient, such as Evanced, and the 3M Cloud Library. Manage and develop Science Fiction and Fantasy, and Fiction eBook collections. Created the library’s first Adult Graphic Novel collection. Continue to create new and dynamic programming, aimed at younger and diverse demographics. Show less

• Coordinate and implement all reader services.• Plan and run a monthly book lecture at the North Shore Senior Center.• Plan and coordinate all library book displays (approximately 8-15 per month) to increase circulation of older materials.• Promote and run all book discussion groups, revamped all related promotional signs and materials, stream-lined the processes to make the groups more efficient.• Develop the digital book collection through Overdrive and the Advantage… Show more • Coordinate and implement all reader services.• Plan and run a monthly book lecture at the North Shore Senior Center.• Plan and coordinate all library book displays (approximately 8-15 per month) to increase circulation of older materials.• Promote and run all book discussion groups, revamped all related promotional signs and materials, stream-lined the processes to make the groups more efficient.• Develop the digital book collection through Overdrive and the Advantage program.• Develop, weed, and maintain the fiction, audiobook, and nonfiction 800s collections.• Assisted with the creation, and currently maintain the library’s Twitter account, in cooperation with other staff members (@MrM_Librarian). Show less

• Assist with the hiring, training and supervising of student workers • Utilize the Voyager integrated library system to perform various circulation related tasks including placing items on reserve and editing item records• Provide course management support to faculty• Assist with library website management • Assist with the support of the law school’s podcast series• Assist the Access Services Librarian with policy decisions • Digitize documents for staff and faculty… Show more • Assist with the hiring, training and supervising of student workers • Utilize the Voyager integrated library system to perform various circulation related tasks including placing items on reserve and editing item records• Provide course management support to faculty• Assist with library website management • Assist with the support of the law school’s podcast series• Assist the Access Services Librarian with policy decisions • Digitize documents for staff and faculty for electronic reserves Show less

• Provided reference assistance for students and faculty• Assisted with scholarly impact research

• Supervised student workers• Assisted in evaluation of prospective and current database subscriptions• Provided reference assistance for all students, faculty and members of the public via email, in person, and instant messaging • Developed content for instructional podcasts• Provided basic trouble-shooting and computer assistance

• Utilized legal electronic databases and print materials to answer reference questions• Developed, organized, and maintained the law library's pamphlet collection• Developed, organized, and maintained the municipal code and ordinances collection• Supported monthly pro bono legal clinics

M.L.I.S., Library And Information Science

Bachelor Of Arts, English