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Transformative, inspirational, relational and results-driven Technology Leader within large-scale healthcare environments plus Retail Software, Department of Defense and Automotive Manufacturing experience. Attains aggressive goals, catalyzes change and advances sustainability by formulating and executing visionary roadmaps, designing and implementing gap mitigation strategies, fostering key relationships, deconstructing and solving the most complex organizational challenges, program managing intricate business and technology initiatives, assigning stretch performance targets, instilling customer-centric practices, forging collaborative cultures and driving to delivery. Earned Professional Excellence recognition.
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Chief Application And Data OfficerCommonspirit Health Jun 2023 - PresentChicago, Illinois, UsResponsible for all clinical, consumer and data products and applications. -
System Senior Vice President Division Health TechnologyCommonspirit Health Jun 2020 - Oct 2023Chicago, Illinois, UsResponsible for the technology leadership of 8 Divisions comprised of approximately 140 Acute Care Hospitals, Health at Home, Sr. Living and other affiliated Care Settings. Our Leadership team supports these sites with 8 Division CIOs, 2 System VPs and a team of approximately 600. Together we oversee digital delivery and scaling, operations, infrastructure services, clinical and ancillary applications in the hospitals and care sites. -
CioMedical City Healthcare (Formerly Hca North Texas) Aug 2014 - Jun 2020Dallas, Texas, UsDevises and implements competitive advantage technology strategies enabling world class healthcare delivery. Responsible for all Information Technology Systems aspects supporting a major Healthcare System comprised of 12 hospitals and medical centers, multiple freestanding Emergency Department and Urgent Care Centers plus Physician practices. -
Division Director Of OperationsHca Dec 2011 - Aug 2014Nashville, Tn, UsDevise and implement competitive advantage technology strategies and operational methods enabling world class healthcare delivery.Key Results: - Expanded project delivery capacity by 6% over 14-month period for 90+ project portfolio (7K man-hours per month) through Project Management Office (PMO) implementation. - Reduced Client Service Desk Average Speed to Answer from > 2 minutes to 55 seconds and attained 67% First-Hour and 80% First 24-Hours resolution rates. - Realized productivity gains and closed potential security gaps through Single Sign On and Password Reset technologies deployment (reduced login count by 7K+ in first 3 months). - Broadened operating capabilities, reduced contract labor costs by 82K and transitioned 7 hospitals to centralized support while remaining Full Time Equivalent (FTE) neutral.Reports to Divisional CIO. Leads 100-person, $10 million annual budget organization through 5 Senior Directors, 3 Directors and 1 PMO Manager. -
Director Of Application ServicesHca Jun 2007 - Dec 2011Nashville, Tn, UsLed the planning, execution and delivery of essential business, technology and process solutions through the Clinical Informatics and Clinical Application Management teams in support of 9 hospitals/facilities.Key Results: - Transformed a 9-facility, Chief Nursing Officer Council and Information Technology & Services transactional relationship into a thriving partnership. - Attained $11 million in Meaningful Use Stage 1 incentives through the successful attestation of a 9-hospital division. - Exceeded Computerized Provider Order Entry (CPOE) 70% adoption rate in first two months of a 9-facility, Emergency Department (ED) deployment by co-partnering with Divisional Chief Medical Officer and Key Physician Leaders. - Responded to organizational need to accelerate project results delivery by increasing FTE staff from 8 to 30 resources responsible for delivering 70% of the Project Portfolio (approximately 80 concurrent projects pipeline). - Achieved 40-70 minute "per Floor Nurse/per shift" operational efficiencies by standardizing nursing documentation. - Eclipsed Clinician expectations by delivering 350+ Clinician-requested small projects in 4 years after implementing a widely-embraced Clinician/IT Governance Model. - Enabled promotional opportunities for three (3) line staff (1 promoted to Manager; 2 promoted to Manager then Director) through leadership guidance, coaching and targeted development. Reported to Divisional CIO. Led 38-person, $2.8 million annual budget organization. -
Division Project ManagerHca Nov 2006 - Jun 2007Nashville, Tn, UsLed the PMO and Shared Services Model build-outs while concurrently planning, executing and delivering key strategic, business-driven initiatives. Key Results: - Co-created (with CIO) a business leadership-recognized, best practice Centralized Shared Services Model through 9 independent Information Technology (IT) organization consolidation. - Recognized for designing and implementing consistently highest performing Centralized Service Desk (#1 ranking company-wide). - Delivered $1.4 million in savings and a <1 year Return on Investment (ROI) by leading T-Systems division implementation. - Instituted critical linchpin of division's Service Delivery Model by establishing fundamental PMO governance, functions and processes.Reported to Divisional CIO.
Leah Miller Skills
Leah Miller Education Details
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Keller Graduate School Of Management Of Devry UniversityFinance And Accounting Management -
Weber State UniversityComputer Science
Frequently Asked Questions about Leah Miller
What company does Leah Miller work for?
Leah Miller works for Commonspirit Health
What is Leah Miller's role at the current company?
Leah Miller's current role is Chief Application and Data Officer.
What is Leah Miller's email address?
Leah Miller's email address is le****@****lth.com
What is Leah Miller's direct phone number?
Leah Miller's direct phone number is +180156*****
What schools did Leah Miller attend?
Leah Miller attended Keller Graduate School Of Management Of Devry University, Weber State University.
What skills is Leah Miller known for?
Leah Miller has skills like Program Management, Sdlc, Healthcare Information Technology, Leadership, Change Management, Leadership Development, Visionary, Driving Results, Pmo, Project Planning, Business Process, Project Management.
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