* Managed approximately 20 clinical staff members, providing leadership, coordinating schedules, managing workloads, hiring/training new employees * Collaborated with other department heads to implement policies to increase revenue and improve patient satisfaction and employee retention * Evaluated and implemented new products and interfaces to increase productivity among staff and modernize health technologies, including the practice wide EMR and DME management systems* Continually evaluated DME inventory for new products and improved pricing from different vendors, negotiating contracts and making changes as needed* Implemented protocols to meet measures and optimize payments from Merit-based Incentive Payment System (MIPS)

* Assisted orthopedic surgeon in clinical setting with in-office procedures and EMR documentation, coding office visits and surgeries for maximum accuracy* Assessed condition of patients, ordering and diagnostic tests as needed* Discussed illnesses and treatment plans with patients and family members in a supportive manner, while demonstrating HIPAA awareness and professionalism by maintaining the privacy and security of PHI at all times

* Athletic training responsibilities: practice/game coverage for high school athletics; treating patients in physical therapy clinic; pre-participation screenings; assisting team physician in orthopedic clinic* Administrative responsibilities: monthly informative newsletters discussing injuries and safety issued to area coaches; developing public relations programs and materials for community outreach; fundraising and special event coordination for community outreach