Leah Pilbeam - Dodd Email & Phone Number

Melbourne, Vic, Au

Scoresby, Victoria, Australia

Scoresby, Victoria, Australia

Customer Experience Leader Certificate- Delivering food to customers at their tables, as well as clearing trays/finished food away once the customer has finished, ensuring a great experience for the customer from start to finish- “Leaving a smile on every customers face” badge, received via the store manager from head office satisfaction- Completing customers’ orders, ensuring they are accurate and processed within a timely manner- Handling cash- Customer Service - Communicating with children ensuring their experience is fun when visiting, as it is a family restaurant- Cleaning work tops, floors and tables to a set standard - Completed McDonalds Crew Training- Handling customer complaints - Handling food and drinks- Responding to the manager on duty’s requests- Delegating tasks to other team members

Melbourne, Australia

- Data collection in Metropolitan Melbourne areas & regional Victoria- Collecting anthropometric (height/weight) and self report data (physical activity/sedentary behaviour/diet quality/wellbeing), among primary school students (Grade 4 & 6)- Collecting the data for the Healthy Together Victoria and Childhood Obesity study- Involved in data cleaning, management and analyses- Using critical thinking to analyse situations that arise- Working as a team to produce a smooth and quick process for students to complete the tasks in the limited time- Working in a fast pace environment, for example: measuring and completing a questionnaire with 50 students in 60 minutes

Melbourne, Australia

- Training full time employees in Operational Systems- Using computer systems to input trainee’s personal details- Generating reports and reporting to a National body- Entering specific trainee results into a database and issuing the trainee with a Certificate of Completion and Statement of Attainment- Self-management of tasks, working unsupervised without direct guidance from my Manager- Working as part of a team to ensure all tasks are completed on time and to a high standard- General admin duties: answering the phone, filing, photocopying, scanning, binding

Melbourne, Australia

- Taking customer requests and replacing orders on request- Transacting customer orders in a timely manner and with 100% accuracy- Handling cash- Customer Service- Performing duties in kitchen work stations- Tidying and arranging the store areas at closing hours- Gained 2 awards for customer service recognition - Being the first point of contact for customer complaints

Bachelor Of Health Sciences, Public Health

I completed 3 majors in the following: - Family, Society and Health - Psychology - Health Promotion

Vce

During VCE I studied the following: - English - Maths - Health and Human Development - Psychology - French - Revolutions